Off-Site Contact

About Off-site Contact

Off-site contact relates to anyone on 7 Cups providing usernames, links, and account details that will lead to connecting with someone off the 7 Cups website.

Why is this unsafe?

7 Cups provides safety tips, guidelines and protective measures to ensure everyone in the community is safe, attempting to chat away from the site will ultimately mean that people are no longer protected by these measures, 7 Cups also applies filters to all chats that is recognized to be attempting to share this information as protection.

What if I know someone personally outside of 7 Cups?

In this situation, it is still against guidelines to ask for or share this information, and you must use another method, away from 7 Cups to share such information.

Example

(1): Hello, what's your username on (app_name)?

(2): (Username)

(1): Thank you, I'll chat to you on there, I'll add you now

(2): Okay

In this scenario, two people are agreeing to chat away from 7 Cups, sharing this information is not allowed, and once you do move away from 7 Cups, you are no longer protected by 7 Cups Guidelines and protective measures.

7 Cups is also a confidential service, and this has the potential to undermine your confidentiality.

If you need further information about this, please feel free to ask questions below.