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Wrong setting info

User Profile: Rowenn07
Rowenn07 October 5th, 2023

Hey, I just needed to know how to make a new member account under the same email. I tried deleting my old account (that I'm on right now), but if I go to make a new account it will just ask if I want to un-delete my old one. It sends a message saying I already have an account, which I do have a listener account. Just wondering if there's a way to permanently delete this account and make a new one, sorry if this is wasting time.

2
User Profile: AffyAvo
AffyAvo October 5th, 2023

Did you just deactivate or did you actually request an account deletion?

I would recommend putting in a support ticket if you had your account deleted when you tried this, use the something else option

https://help.7cups.com/hc/en-us/requests/new

1 reply
User Profile: Rowenn07
Rowenn07 OP October 5th, 2023

@AffyAvo

Thanks so much for the help, didn't think of that. Hope u have a good day!

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