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Being censored while writing to my therapist

August 3rd, 2019

Hi there. My last message to my therapist has been censored due to the presence of the word s, e, x. It is a huge part of our lives and a matter that is often discussed in therapy. I understand rules around se*xting in a listener-member context and I agree with them. But therapy is different. I am already dealing with feelings of guilt and shame on that topic, being censored feels very harsh on me. My message was not inappropriate... I know you meant no harm. Please reconsider the impact this can have though.

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User Profile: RarelyCharlie
RarelyCharlie August 3rd, 2019

@admaiorasemper When therapists were first added to 7 Cups this was a problem that took a very long time to fix (if I remember right). It looks like someone has recently unfixed it. This was probably just a foolish mistake, but it's not possible to be certain. Perhaps @7CupsCommunity knows.

For what it's worth, I agree with you—undermining therapy in this way is a very serious fault.

You could report it as a bug using the Support & Feedback link at the bottom of this page, but the last time I looked, that just seemed to go into an external system somewhere. It might be more effective if your therapist can report it using their contacts at 7 Cups.

Charlie

2 replies
User Profile: 7CupsCommunity
7CupsCommunity August 5th, 2019

@RarelyCharlie

Thank you for the tag! We will look into this and get back to you.

cc @admaiorasemper

2 replies
August 13th, 2019

@7CupsCommunity

Sorry I forgot to update this, everything is fine. It only happened that time. Thank you <3

1 reply
User Profile: 7CupsCommunity
7CupsCommunity August 20th, 2019

@admaiorasemper

We recently removed censors from chats with therapists, so this issue should now be resolved. Thank you for reporting it!

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