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Dear admin

User Profile: newbiebunny
newbiebunny November 12th, 2015

I dunno, but I am having technical issues with the chat feature, and a talker pointed out that I was the only one who was having this issue :/

Lately going to group chats or 1 on 1 I need to refresh every second to see a new message and it is really not helping at all as I am trying to do my internship :(

Is this just an issue that is unfixable? Is it just my pc or wifi?

Am I the only one dealing with it??

And who do I go to for help? :(

11
User Profile: Ace13
Ace13 November 12th, 2015

It isn't the first time I hear about this issue, you can try deleting your browser cache and re-logging in. I'm sure we'll find a way to fix this ❤️

you can also submit a support ticket here: https://www.7cups.com/supportDesk.php

2 replies
User Profile: newbiebunny
newbiebunny OP November 13th, 2015

@Ace13 thank you so much :3 <3

1 reply
User Profile: Ace13
Ace13 November 13th, 2015

@newbiebunny you're welcome :)

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User Profile: practicalSummer1982
practicalSummer1982 November 28th, 2015

the chat i was on isnt working why

User Profile: lovelyRose21
lovelyRose21 January 2nd, 2016

Dear Admin , it may have been rather inconveniently difficult , and , inadequately challenging to be rather given access unto [Username removed by forum moderator] 's page , I haven't spoken to the listener in awhile , and , do wish to send this individual a message , so , may it be rather possible if you may take the opportunity to get to the bottom of this rather heavily distressingly inconvenient situation , personally , I do believe that you may take the opportunity to get to the bottom of this , so , therefore, thank you for seeing this message , thank you for everything you do for this marvelous community , and , hopefully this particular specific situation may at once be resolved quite conviently , have a great day , night , and , new years!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺💚💚💚💚💚💚💚💚💚💚💚💚💚💚💛💛💛💛💛💛💛💛💛💛💛💛💛💛💜💜💜💜💜💜💜💜💜💜💜💜💜💜💙💙💙💙💙💙💙💙💙💙💙💙💙💙❤❤❤❤❤❤❤❤❤❤❤❤❤❤💚💚💚💛💛💛💚💚💚💚💚💚💚💚💜💜💜💜💙💙💙💛💛💛💚💚💚💚💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟💟 <3 <3 <3 <3 <3

User Profile: kayla0813
kayla0813 March 1st, 2016

Every time i try to load one of my chats on 1on1 it says its not found and ice tried on different devices and different days it still wont load.

User Profile: Iwillbefine99
Iwillbefine99 March 17th, 2016

Hey i'm having a problem with my chats. Like I went to get on one of them and it kept saying conversation not found. What's up with that??

User Profile: energeticballoon
energeticballoon May 14th, 2016

dear admin why does everyone who email you get a one line reply with no name on it ?

User Profile: Ansellee
Ansellee December 25th, 2016

Its not allowing me to become a listener and its not saying any part of my profile completion is wrong yes ive clicked a profile picture and all my social media verifucations are correct this is my third email and someone has yet to respond please respond. Its not letting me become listener if possible please let me speak on the phone with a representative. Since apparently email doesnt work.

User Profile: Jenhoo8
Jenhoo8 January 7th, 2017

Dear Admin, I'm currently facing a problem with my chats.While i was opening a chat with member to respond back, it vanishes like not anymore there not even in my histroy of chats.How can it be deleted? Now i cant even respond or even find that member in first place, i tried searching. kindly do something about it?

February 8th, 2017

I have been trying to become a listener myself, but it either doesnt let me sign into my account, tells me my account has an error, or juat doesnt let me go forward from signing up. I have tried everything to do it but i cannot figure it out :( are there any suggestions???