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How much longer to fix my profile

February 7th, 2016

Its been like 2 days already and I still can't type anything in the chat rooms or one on one. I have emailed 7 cups about this and I have sent a ticket. I posted about this before but I couldn't find my old post since I'm on a tiny phone.

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User Profile: ih0pe
ih0pe February 8th, 2016

@Fear333

Thanks for making these posts ♥ It still isn't fixed for me either :( I really hope it can be sorted soon !

@KrinkTheMellowUnicorn any chance a fix will be pushed for this soon ? I'm unable to send any messages in one on one's or group support for over two days now , unless I can use a relative's computer which I can't do often and it's very inconvenient . Some of my regular members really want to chat and I'm unable to even inform them of what's happening , unless I use feed or forum . I'm also unable to contact my own listeners on my member account as regularly now and I could use a chat or two myself at the moment

3 replies
February 8th, 2016

@ih0pe. A moderator told me if I would do a discussion with them and I told them yes. Then this happens and I can communicate with them at all. I did post on the forums letting the moderater know. But of course all of this sucks for many reasons.

1 reply
User Profile: ih0pe
ih0pe February 8th, 2016

@Fear333

I'm sorry to hear about that discussion :( that really does suck !! I also had a few things planned and I'm behind on a lot of PMs now . This definitely sucks in a lot of ways and I can't wait till it's fixed !

@KrinkTheMellowUnicorn thank you so much ♥ I really appreciate this ! Also thank you for responding so quickly and being so helpful

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 8th, 2016

@ih0pe - the soonest would be Monday morning east coast time. I can make it a priority for @devTeam then.

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 8th, 2016

is there a separate problem with your profile, or is that just how you're referring to this typing problem?

4 replies
User Profile: Cheshire94
Cheshire94 February 8th, 2016

@KrinkTheMellowUnicorn

I can't create forum/community posts or add profile picture.

3 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 8th, 2016

@Cheshire94 - i need to keep all these issues straight. can you submit a support ticket describing your specific problem and when it started?

2 replies
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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 8th, 2016

Since it seems to be difficult to troubleshoot every browser type, I think we are going to add a send button to the text-entry box for chat so that if enter/return does not work to send messages you will be able to click or tap on the button to send.

This isn't a perfect solution but I'm hoping it will at least make the chat features usable for people whose browsers aren't sending the normal way.