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September 24th, 2017

Hello All,

Not sure if this is the right place to post this kind of feed back, so please feel free to move it to the right section :)

I was part of the community in the chat room supports for more than a year now, I remember when I first joined the chat room, it was a nice cozy rooms for the most part, mainly for just for supporting people with their issues, then a certain member joined the site and started the trolling stage in the chat rooms, and as he was not addressed in the right way, he kept comming back, encourging others to do follow his leads, and we started to see trolls more often, back then, I was reg in DCR room, it was a nice room, not for support all the time, but it was a welcoming room, then another female member, who was involved with some of the trolls who kept chasing after her, harrassing er, forcing other people who was there for support, and light hearted chat, to leave the room or even the site all together, and as there was no real measures were taken against them, they invited their friends, and people who did join that room, got custom to the way that chat room work, so the room became just for sexual talk, and hooking up with others, mods tried to step in, but after it was too late and could not fight the people in that room, so the room got badge locked, and things are getting a bit better in it, now the same scenario is happening in DS1, and sooner or later things will go out of control, and we will have another DCR room in DS1.

Different story for SYS,RS and Anxiety room ( not sure how things are there now, as it been ages since I went to those rooms) and its CC turn now, and HL, FS are almost dead most of the time,

Only very few rooms left for mere support now, and most of them are too slow, so people either forced to join on the room above or seek 1-1 help, or even leaving the site,

9
September 25th, 2017

@AmInACoffin

I agree with you. I am having some of those experiences that have made me just leave in flustration

2 replies
September 25th, 2017

@scarletPear1945

Sorry to know you did have the same exp, it used to be much much better than it is now, lets just hope one of the admins till see how dire things are becoming and step in to fix it

1 reply
September 26th, 2017

Good job in speaking up and letting someone know that the structure is breaking apart. I was always told Warning comes before a fallsmiley

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User Profile: rebel11
rebel11 September 28th, 2017

@Laura,

It is disappointing that a long time member feels the need to remove their name; whilst raising valid concerns.

Some members have set up an off-site group where they no doubt, discuss 7 Cup members, then they come on site to seek retribution against individuals; It took them long enough to comeback, they are very predictable.

They gang up on members, they try to divide and conqueror all who come in their way. They assimilate other members into the group, but these members no longer greet as they use to do previously. They only greet within the group. The group has to all intents and purposes 'hijacked' the chatroom for their own ends.

This site is becoming less and less supportive and empathetic by the day. This group can call on Admin to ban members. This needs your urgent attention.

It would also be good if you could respond to the member who started this thread (maybe by pm).

Thank you in advance.

1 reply
User Profile: Laura
Laura September 29th, 2017

@rebel11

I see they are no longer active. If they come back, i will reach out!

Yes, i am aware that there is some inappropriate behaviors going on in the room. We have taken precautions to try and keep the rooms as safe as possible. As you may know, we are a little short staffed right now, which is contributing to the problem. We are actively working to improve this situation and encourage more supportive environment in the rooms.

Thank you for reaching out and tagging me.

1 reply
User Profile: rebel11
rebel11 September 30th, 2017

@Laura

Thank You, much appreciated!!

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User Profile: Laura
Laura September 29th, 2017

Please reach out to me when you are back!

User Profile: rebel11
rebel11 October 7th, 2017

@Laura

I have further information (screenshots) regarding the following, 'this group can call on Admin to ban members'.

This group 'setup' (their words not mine) a member; whose account was then banned by Admin.

According to the group, the member of Admin is part of their team (their words not mine).

User Profile: rebel11
rebel11 October 19th, 2017

@Laura

Now that Admin are almost up to full strength and you have all the necessary information to investigate.

I hope you will fully investigate, take action and update this thread or pm me. This is a new low for 7 Cups.