Some suggestions

I’ve been using 7cups and using the monthly paid option to talk to a therapist for 2 months, so I’ve had quite a bit of experience with the chat feature. For reference, I mainly use the 7cups app on an iPhone. There is a lot of back and forth between my therapist and I. As a paying client, i do think it’s fair to be able to have our entire chat history available, and not just the last 10 messages or so. I’d also love the ability to “highlight” or save favourite messages. Sort of like post it notes to refer back to certain messages. Another feature that would be helpful would be a “replying to” feature similar to Facebook messenger. You can swipe to highlight a snippet of a specific previous message you’ve received. There is a lot of back and forth in conversations, so this would be so helpful, as things can get mixed up! Also, please have an option to turn off automated messages from bots in conversations with my therapist. I think this is a fair ask as a long time paying customer, who does not need to see these messages pop up all of the time