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Unable to post any pictures!

User Profile: Yougotmyback
Yougotmyback August 5th, 2023

Hi, I have been ignoring this issue for a while but I'm unable to change my profile picture or upload any picture. I have already given photo permission to the app but it's still not working. It's fine on the laptop though. I have already tried uninstalling and reinstalling the app.


Is it just me? I'm just confused if it's about the phone or the app. Everything else is working fine. I'm not very tech friendly. Can someone help me out?

2
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou August 6th, 2023

@Yougotmyback

Hiya Am, do you mean you're not able to post pictures in the forums using the app? Or aren't able to change your profile picture on it? Or both?

I've not used the app for these, as I find it inconvenient usually, but I think the updated version should allow the posting as well as profile picture uploading for everyone!

Please feel free to submit a tech review report here: https://help.7cups.com/hc/en-us/requests/new?ticket_form_id=360002045893

And the team can assist you further!


1 reply
User Profile: Yougotmyback
Yougotmyback OP August 6th, 2023

I have already submitted it but even that couldn't resolve the issue. And yes, I'm unable to do both. 😅

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