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Problem: Welcoming New Users in Chat Rooms

User Profile: Heather
Heather July 27th, 2017

Hey, I wanted to share with you a problem that we're trying to solve and a solution we'd like to try. Have a read through it and share your feedback!

Problem: New listeners and members entering group chat rooms don't always feel acknowledged or welcomed. They can find it difficult to get involved in the conversation and leave feeling unsupported.

Goals:
- Better identify new users in chat rooms quickly and easily.
- Ensure that new users feel welcomed and invited to participate in the conversation.

Solution: Make the Newbie badge appear in chat rooms, so that as a community we can quickly identify new users and make sure they get the welcome they deserve!

Share thoughts and feedback below!

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User Profile: blueocean45
blueocean45 July 28th, 2017

I'm not sure if this would solve the problem. Some of the chats tend to get clique-ish and being a new member means you have less integrity as a member if the chat and announcing that you're new can mean people will ignore you more. I think it would be better to maybe create a member welcome team (if there's not one) that encourages members to welcome other members. Plus, this would even the playing field with some members who listeners, especially mods, having too much power.

1 reply
User Profile: shaquilleoatmeal
shaquilleoatmeal July 28th, 2017

@blueocean45 @Heather

I agree that the chatrooms tend to get very cliquey. I've had my messages deleted by mods in chatrooms when they simply didn't feel like dealing with me, then sending the eye rolling emoji. So I totally understand what you're saying.

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July 28th, 2017

Great idea!

User Profile: Silverrose25
Silverrose25 July 28th, 2017

@Heather thats a really great idea

User Profile: kindLight55
kindLight55 July 28th, 2017

Good idea

User Profile: neatBalloon7178
neatBalloon7178 July 28th, 2017

I love this idea!

User Profile: LinearWaves
LinearWaves July 28th, 2017

@Heather

This Newbie badge sounds like a great idea, but it also could be good to have it linked to the number of chats (I mean in the chat rooms) that the user already has and not only the joining date! Because sometimes a user has been there for some time but never been on the "chat rooms" side so it's like being new (and lost) again despite not being actually new...

1 reply
User Profile: wontwakewontsleep
wontwakewontsleep July 28th, 2017

@LinearWaves - This is a really great point.

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User Profile: sensitiveScarf4904
sensitiveScarf4904 July 28th, 2017

I'm a new user.

1 reply
User Profile: shaquilleoatmeal
shaquilleoatmeal July 28th, 2017

@sensitiveScarf4904

Welcome to 7cups!

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User Profile: MusicMajor
MusicMajor July 28th, 2017

Great idea! I think this will better help us to acknowledge the new members of our community and do our best to make them feel welcomed and willing to dive in, if they are ready.

User Profile: DragonFaerie
DragonFaerie July 28th, 2017

So as someone who's been here for a couple of months - I think that would be awesome!!! Also can you tell me where to find the events room? I keep seeing great trivia events there - but cannot find it anywhere?? I've messaged a couple of the folks hosting events there and never heard back. It's something I would love to participate in, but I haven't been able to find it anywhere, even during an event. Thanks!

3 replies
User Profile: SarcasticMeanGirl
SarcasticMeanGirl July 28th, 2017

@DragonFaerie hey :) the events room will open just before the scheduled event. It'll be in the list of chatrooms like every other chatroom :) hope that helps :)

2 replies
User Profile: DragonFaerie
DragonFaerie July 29th, 2017

@randommusingsofabrain THANK YOU SO MUCH!!! I kept looking for it and could never find it. Had no idea it would only pop open at the time of an event!!!!

1 reply
User Profile: SarcasticMeanGirl
SarcasticMeanGirl July 31st, 2017

@DragonFaerie hehe no problem! :) I get how navigating the site can be confusing sometimes :)

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User Profile: Allyxcat
Allyxcat July 28th, 2017

Hi

1 reply
User Profile: Horsepower72
Horsepower72 July 28th, 2017

@Allyxcat hi

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