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April 6 - First Version of Member Email Verification!

User Profile: Laura
Laura April 6th, 2018

Hi Community!

I can't believe this day is finally here! Yes, today, we will start asking members to verify their email addresses! Many of you have recomended this for many years and we are excited to share that the first version of this update will go live today!

Why are we verifying member email addresses?

- More accountability

- Reduce spam

- Make the gate around 7 Cups a little stronger

- Increase overall site safety

How will it work?

1. When a new member signs up, a confirmation email is auto-sent on new account creation
2. New members will not be able to upload a profile picture till they verify their email, but they will still be able to use all other elements of the site.
3. If you have not confirmed within 48 hours you get a yellow banner at the top of your dashboard reminding you to confirm (see example below).

Once clicked, this pop-up will appear -

4. The confirmation link has the following conditions:
a. Confirmation link is good = send you to the member dashboard, where you will see "email confirmed" in green at the top.
b. Confirmation link is bad or too old = tells you to re-request confirmation

To start, the only privilege we will limit is profile pictures. The goal is to test this out and then start locking more privileges behind the email verifciation. This is a phase one and we will continue to learn and hear your feedback.

How will this update interact with older members/ members not new today?

- All members will have the opportunity to verify their email address and we encourage them to do so.

- The yellow banner will appear inviting you verify

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User Profile: notcreative11
notcreative11 April 7th, 2018

@Laura

everytine I click to verify it never sends an email

User Profile: reconnect
reconnect April 7th, 2018

thank you for this! I hope that this will help to reduce trolls who keep creating new accounts to bypass mutes or just to be troublemakers :) as well as the spams in the forums

User Profile: RedMeeko
RedMeeko April 8th, 2018

@Laura

Hi Laura,

Amazing work, really pleased, also am also pleased with all the contributions on this thread, coming at it from different angles with different suggestions, all really good food for thought!

Can I suggest a reward for the current members that -do- decide to verify email address? Not a reward that would be taking something significant away from members if they decided they'd rather not verify, because reasons are personal and valid too. Maybe a discreet "star" sticker next to their name in chatrooms / forum.. Or a room that only verified members can access. Something like that? (Something to encourage the current members but with something silly/fun, nothing important or forceful).

Thanks

Best wishes

Meeks x

1 reply
User Profile: RedMeeko
RedMeeko April 8th, 2018

@RedMeeko @Laura

Also thinking a chatroom room for verified-only is almost like a "safe-haven" for those who have had repeated negative experiences from people with unverified accounts/multiple accounts/troll victims, or those particularly sensitive, or those with trust issues / paranoia, or even someone just seeking a bit of relief in the midst of being harrassed, without having to go into 1-1 chats or exit site.

Thanks

x

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User Profile: RedMeeko
RedMeeko April 8th, 2018

Hi all,

Just had problems verifying email for Safari browser on Mac OS, currently using Adblock and possibly Social Media block extension (but maybe not that one).

A quick switch to Google Chrome with minimal extensions allowed me to verify email.

Thanks

x

1 reply
User Profile: goodScarf1444
goodScarf1444 April 8th, 2018

try now

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User Profile: lilmango
lilmango April 8th, 2018

Safari on iPad not giving confirmation that the email is sent and won

1 reply
User Profile: lilmango
lilmango April 10th, 2018

FYI, works now for me.

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User Profile: Inpain07
Inpain07 April 8th, 2018

A giy i was with left me at homr to hang out with other females. He brokr my heart. Now he wants me back. Im so cofused. I don't know what to do.

1 reply
User Profile: RedMeeko
RedMeeko April 8th, 2018

@Inpain07

Sorry to hear that -- This might not be the best forum thread for support as it is a forum for talking about Cups Website Updates -- Please try https://www.7cups.com/BrowseListeners/ instead to find a listener for direct one-to-one support. Thank you

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User Profile: AthenaPanda
AthenaPanda April 8th, 2018

I didn't have any problems with verifying my email. I use Microsoft's Outlook.

User Profile: warmheartedNectarine8851
warmheartedNectarine8851 April 8th, 2018

I need some help finding place to relocate I took care of my mom she's 97 most places around here have a three to four I've been searching for over a month now and we only found one location and they require a cosigner and have no one to co-sign I was hoping you guys have some suggestions I really need

User Profile: AnyaS
AnyaS April 8th, 2018

@Laura Awesome new update!

1 reply
User Profile: loyalPlane6588
loyalPlane6588 April 8th, 2018

@AnyaS

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User Profile: bestVase7265
bestVase7265 April 9th, 2018

Very frustrating. I have tried for three days now to get a verification email sent to me. I am using Google chrome. Any suggestions?