May 14: Tech Issues - Don't Feel Discouraged!
~~Hello everyone, I just wanted to send some comfort and encouragement after last night's tech issues. I especially want to thank those of you who were present during that time and were able to offer constructive comfort and support. 7 Cups is currently working toward resolving this issue, but the site may remain glitchy for a few days. Please do not think this is your internet provider or your own software. Most importantly, please do not let this discourage you. Thank you for your love, kindness, and dedication. Without you, we don't exist. <3 Please feel free to contact me with any questions or concerns, and share additional information here. ~~
So manyyyychats last night...
@lovelyOcean54, Thank you for your dedication! Do you mean so many chat requests in the general pool, or you had so many chats?
GR
Oh yeah, was it a high volume night? I notice 7 cups often has "rushes". It tends to happen just before I am logging off and I always feel miserable for it because I want to help everyone. :) Be sure to care for yourself as well!
Peak hours seeMto be 10- 12
Yeah, it seems busier in the evening. But then evening is relative to where you are in the world.
I know I'm in est
Hi,
Just wanted to know whether I can share a few technical issues I have been facing with the android app over here? If not, please let me know where I may share :-)
Btw, you guys are doing great keeping the website functioning and active
@letmehelpyou210, Go for it! I believe there is a 7 Cups tech team. Let me do some additional research and see what I can find. ♡
The 1-on-1 chats load very slow on the app for me... When I click, it takes about 30-40 seconds to just load and open.. Andwhen the time lags like that, a member/guest might feel uneasy and think that a listener isn't fully with them..
Hope it gets sorted out..
