Feature Update: Phased Chat 2.0 System

Hi everyone! As you know we've been making some updates to our interface, starting with the feed, then the headers and now the chat interface.

Today is the start of a 2 week phased update to the chat system for the site. The chat system powers the chat page itself, 1-1 chats, group chats, how members and listeners are connected together, and many other parts of the site. The new system has some UI changes and many functionality updates behind the scenes that have been requested for a while (e.g. the ability to refresh a group chat page!).

Initially, you should not notice much change apart from the chat list/inbox on the homepage which has been refreshed. Over the next few days, the updates that are rolled out should be invisible to you and you shouldn’t notice any interruptions or changes. If you do spot any functionality bugs, please do let us know.

It will be later in the process (e.g. next week) when the UI changes will become more widely available. At that point, you will be able to choose which chat system you use (v1 or v2). Once we are happy that the new system is stable, all users will be moved over to the Chat 2.0 system.

We will share more details about the upgrades and new features available in Chat 2.0 very soon.

Note: if you are having any issues, we recommend updating your web browser to the latest version

Please use this feedback form to log all bugs, and issues you have found. We appreciate all of your help to fix them. Chat 2.0 Feedback form