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Question from a Newb!

User Profile: mich765
mich765 July 13th, 2023

Hi all. Have been on this for about a week now. Really impressed and am already encouraged.


Question (and I hope it’s ok to ask here): is there a way to “pin” specific listeners? Thanks for your help!

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User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou July 13th, 2023

Hiya @mich765 welcome to the community! Questions are more than welcome, from anyone new or old here! 💛

What do you mean by pinning a listener? Like being able to message the same listener again/ often? Or?

User Profile: mich765
mich765 OP July 13th, 2023

@Sunshiningandsoareyou thanks for your response! Yes, like having a list of listeners who fit specific categories. For instance, I struggle with an eating disorder and depression and prefer an older listener. I can filter to those qualifications each time, but is there a way I can pin them and have them in a list? Hope that makes sense.

2 replies
User Profile: mich765
mich765 OP July 13th, 2023

@Sunisshiningandsoareyou


User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou July 13th, 2023

@mich765

Ooh yes that makes sense and is a good idea, I see why you'd consider having an option like that.

Unfortunately though, at this time, there's no way to pin listeners for chats!

I feel something that may help (temporarily even?) could be establishing a long term support rapport with certain listeners you want to talk to often. You can read more about it here: https://www.7cups.com/forum/welcome/Resourcesat7CupstoHelpYou_1275/LongTermListenerSupport_293569/

It could be like a verbal/ mutually agreed upon "pin", where the listener and member agree they want to chat on a regular/ recurring basis and member can also request the listener to check on them frequently/ regularly if possible!

Other times without agreeing upon any such establishment, perhaps you can try to keep some listener userames in your notes, in case you need to find them again to talk to!

On your member dashboard, you also have a "listeners you've talked to" space where all the listeners you've talked to appear, and you can see if they are available to chat, from here, at a later date also, if needed!

Having said that, please feel welcome to share any thoughts and suggestions, tech or other wise, with the community team via this form: https://docs.google.com/forms/d/e/1FAIpQLSeKdc41mqdmvjANHvb-pKr2ec-snE8u9v1YT6tmHmLtNe8owQ/viewform

And you're so welcome!

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User Profile: mich765
mich765 OP July 13th, 2023

Thank you for all the info. Very helpful. Have a great evening!