Account hijacked, then banned?
My listener account has been deactivated or banned for 2 months now. I have been trying to get it back but with no avail. I was totally caught off guard by this , and I tried to inform them about the fact that I use my account in places where it is susceptible to people using it, such as my school library. Often I forget to log out as I get distracted by friends or am running late for class.
One time before I had my younger cousin use my account while I was logged in at his home. This was a long time ago and I was able to clear up any confusion about that in the past.
However, it seems like nothing is getting my account unbanned..
I find this quite ridiculous as I was one of the highest rated and reviewed listeners on 7cups.
The account was [removed]. Can someone please help?
Edited by AffyAvo June 27, 2022 see personal contact information
@Mahsan2
This sounds super frustrating, but have you tried to email community@7cups.com? That the email for 7cups admin and they might be able to help you figure it out. All the best to you!
@Mahsan2
It seems like you've got the cart in front of the horse. It sound like you don't have a new plan for managing to maintain privacy for communication with the people who share their stories and problems with you, you are not ready for the responsibility of being a listener.
The people who were able to view your posts not only damaged your track record, they violated the privacy of people who were sharing their problems and stories.
Perhaps you could use a smaller, higher quality amount of time when you are fully confident that you can communicate privately, including logging out at the end of a conversation.