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I am not hearing back from my therapist

User Profile: energeticWheel822
energeticWheel822 May 5th, 2025

Has anyone else thought they'd have access to their therapist at any time and hear back? I paid for an expensive subscription and cancelled it as recurring because I haven't heard anything...this feels like a scam 

1
User Profile: AffyAvo
AffyAvo May 5th, 2025

@energeticWheel822 Last information I was aware of said a therapist should be messaging you at least 5 days/week.

You can email support@7cups.com or use the helpdesk

https://help.7cups.com/hc/en-us/requests/new/