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7CUPS charged me 150$ in trial

User Profile: funnyMelon7056
funnyMelon7056 February 27th, 2017

Hello,

I just signed up for 3 days trial, and I went to my subscription and clicked "Change therapist" and they changed me 150$.... I thought I was in trial and they took me 150$ for this...

2
User Profile: HarveyM
HarveyM February 27th, 2017

@funnyMelon7056

Hiya!

Please email community@7cups.com
They will be able to help resolve this issue.

@Laura @LaraG

User Profile: TortueDesBois
TortueDesBois February 27th, 2017

Hi @funnyMelon7056
I think if If you choose a specific therapist instead to take the random one that was given to you, there is no free trial. It's what is indicated in the FAQ but it would be to confirmed. you can still email support@7cups.com for a better and faster answer because i'm unsure if @LaraG check the forums.