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Hello and welcome to 7 cups. You can start by going to the chat option, and picking any listener for yourself. Then you'll be required to take a test no whatever problem you're going through, and then you can chat with your listener!
This makes me wonder what you mean by "the chat option". Is that in the 7 Cups app or the website?
Picking any listener is a bad idea. At any particular time most listeners are not here. It is usually better to pick a listener who is here to chat to you. These listeners have a Chat Now button and a green blob.
You can also let the system find you a listener. This might be quicker than trying to choose one for yourself.
Required to take a test? Last time I looked, the test was optional, not required.
Finally, you don't need to be going through a problem. You can just chat to someone because you feel like it. We are here to provide emotional support, not to solve problems.
@organticKoala74