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About 7 Cups

7 Cups is an on-demand emotional health service and online therapy provider.

Our bridging technology anonymously & securely connects real people to real listeners in one-on-one chat.

Anyone who wants to talk about whatever is on their mind can quickly reach out to a trained, compassionate listener through our network. Over 621,212 people have trained as listeners, from all walks of life and with diverse experiences.

People connect with listeners on 7 Cups for all kinds of reasons, from big existential thoughts to small, day-to-day things that we all experience. Unlike talking to family or friends, a 7 Cups listener doesn't judge or try to solve problems and say what to do. Our listeners just listen. They understand. They give you the space you need to help you clear your head.

2,031,742,598
Messages, chat, and therapy sessions
81,269,703
Lives touched around the globe
621,212
Trained listeners providing support

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Research-backed, evidence-based online emotional support

Peer-reviewed publications support the efficacy of 7 Cups for a broad spectrum of mental health populations, including perinatal mood disorders, postpartum depression, anxiety, and schizophrenia spectrum disorders.

Stanford Medicine X award winner
7 Cups received the 2016 Stanford Medicine X award for excellence in Health Care Systems Design.
Our listeners reach similar therapeutic alliance levels in 19-minute message-based conversations as licensed therapists in face-to-face settings. We strive to recognize and distinguish our most reputable listeners.
We administer two different empirical diagnostics: PHQ-9 and GAD-7. This helps drive our research.

What is 7 Cups?

Whether you need someone to talk to about everyday stress or deeper emotional challenges, 7 Cups offers a safe, judgment-free space to express yourself. Recognized for its research-backed approach, many users find it as effective as traditional psychotherapy. With listeners available 24/7, it’s a convenient way to gain emotional support whenever you need it.

  • 100% of research participants would recommend 7 Cups to people who suffer from perinatal mood disorder
  • 84.6% indicated that the listener is a good support
  • 79.1% indicated that they would like to chat with the listener again
  • 75.8% of participants indicated that they feel much better after chatting with a listener
  • 70% of research participants rate support from volunteer listeners on 7 Cups as equally, or more, effective than traditional psychotherapy

From the peer-reviewed studies above.

Actively pursuing research with experts in the following areas

  • Psychological aspects of natural language use
  • Digital phenotyping, i.e., passively collecting behavioral data via monitoring naturalistic language and smartphones/wearable usage
  • Mental health analysis via natural language processing (e.g. language markers of depression, anxiety online)
  • Mobile social support in college students with depression and anxiety
  • Effectiveness of novel treatment strategies to improve access to mental health care for adult and adolescent populations
  • Chatbot/Avatar perceptions and efficacy in providing emotional support
  • Adolescent emotional development
  • Neuropsychology of mental illness