Community Liaision Account!
Hi All!
As many of your know, @Heather, @Iara, @Amelia and I all get many Private Messages every week! In order to better communicate with the community, we have set up a Community Liasion account that ALL users are welcome to message for extra help & to get questions answered.
You can find it here.
To start we will have @Dillion helping to respond to people who use this account. Dillion is an Ambassador who has a positive, supportive voice. He is knowledgeable about the community and will be able to help answer questions.
If this project is successful, we may add more people to help manage this account.
Please feel free to message this account if:
1) Questions about active listening skills
2) Questions about how to get more involved in the community & who to talk to to get involved
3) Questions about listener or member rejections.
Note: Please do not include specific information about why your account was rejected. Make sure to refer to the support FAQ first. If you message us, we will point you to the Account Review Request form. If you need to report a bahviour about a listener, please leave a review, or if you need to report a fellow member, please email our Community Team.
4) Questions about the site or app
Please do not message this account if:
1) You want to report specific users for poor behavior
2) You want to know why you have been muted - If you have been muted for a 3rd time, resulting in a one year mute, please fill in the Mute Lifting Review Form.
Thank you all!
Thank you for the update! The community is getting bigger by the day so this is a great way to channel our correspondence in a timely manner. 
Awesometastical idea! I love it :D Think it makes contacting the CMs etc. a lot easier ^-^ Just one question, will the account have teen access soon cos it's currently an adult account from what I see. (:
@221Skye
good point! i've just given the appropriate teen badges to this acct!
@Laura
Fabulous, Thank you! :D
Yay!
I believe this will help a lot as all three of you are super busy and sometimes messages take a lot of time to get answered. I also think this will help the community feel more supported.
We are a community that is growing day by day and you are still only three people. Maybe once you'll see how successful this new account is in terms of covering lots of messages, the idea of growing a "community mentors" team will get better contour. It would be awesome!
Thank you Laura!
@Laura Thank you for the information. That account gonna help a lot.
great idea, I'm sure that this account would help answer many of our questions 
This is awesome :D
@Lee my awesome twin I'm so happy that you'll be able to help more people, the community is lucky to have you, you're amazing <3
I really like this idea! I hope it will make things less busy for the community managers and people are getting the resources they need to get their enquiries answered. Awesome!
This seems super duper coolio! ❤️ I hope this is able to lower the amount of PMs that community managers are currently getting and make it easier for people to get quick responses about issues ( ﾉ◕ヮ◕ )ﾉ*:・ﾟ✧
@Laura, shouldn't forum posts be directed to the emergency reporting form?
@MonBon
Good point! updated!
Thanks laura,
