What was your favorite recent book or article, and what did it inspire?

@Hope

What was your favorite recent book or article,

• Nonviolent Communication by Marshall B. Rosenberg
  

and what did it inspire?

1. To learn nonviolent communication to
avoid speaking in hurtful ways

2. To not judge others in messages sent

3. To not blame others for one's own feelings

4. To make neutral observations first rather than evaluations

5. To reveal feelings rather than opinions

6. To communicate needs rather than veiled criticism

7. To make requests rather than demands

8. To give empathy first rather than advice or false reassurance

9. To diffuse anger with message reflection

10. To handle criticism and hear underlying unmet needs