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7 Cups Academy Emails Information: Are you getting your academy emails?

User Profile: Hope
Hope April 4th, 2021

Hi everyone, I hope you all are doing well. From time to time interns/trainees report not getting acceptance or other such emails from us. I am writing this post to clarify how to go about this.

Firstly 95% of the time, the email sits in your spam. So please check spam before reaching out. You will find it there in most cases. If you want to prevent emails from going to spam then please check this article.

You can reach out to the admin or ambassador overseeing the program you applied for to get the email you need to white list (if you choose to do that). Or you can also just PM me and I will provide you the email you need to whitelist depending on the program you have applied for/enrolled in. Only do this step if you have an issue with emails going to spam, otherwise, there is no need.

Now for the 5% who are not even finding the email in spam, please reach out to the admin/ambassador who sends acceptance emails for the program and provide a different email. We will forward the emails to your new email.

It is worth noting that it is your responsibility to ensure that you are receiving the emails. If you do not get trial end or program end reminders because you have not been checking emails/reaching out if not getting them, then that will not be considered a valid excuse.

Emails you can expect to receive:

Acceptance email - sent 1-2 days before the start date

Resource Emails - provides you with important links

Important Dates email (only for internship)

Two-week trial ending reminder - sent 3-4 days before your trial is set to end

Last step/final eval reminder email - sent 1-2 weeks before your end date.

Person in charge of acceptance emails for each program:

7 Cups Internship - Anusha

Content Development and Marketing - SoulfullyAbutterfly

Leadership Development - Positivepumpkin22

Quality Listening Program - HealingTalk

This post is brought to you by the 7 Cups Academy Team, find out more information about the program here

Last updated on March 18, 2025 - Hope

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User Profile: ScholarsticaChioma
ScholarsticaChioma February 19th, 2024

@Hope


Thank you 

User Profile: LaurenSierah
LaurenSierah March 24th, 2024

Thank you!!

User Profile: WharfRat
WharfRat March 25th, 2024

I still haven't received any emails.


User Profile: themerlin
themerlin April 14th, 2024

@Hope thanks 


User Profile: WharfRat
WharfRat April 15th, 2024

Why don't I get any emails?


User Profile: awesomePeace2565
awesomePeace2565 June 21st, 2024

Thank tou

User Profile: ScorpiaD
ScorpiaD June 29th, 2024

@Hope I was accepted, but never got an email. I am supposed to start Monday, July 1st.

User Profile: Hope
Hope OP June 30th, 2024

@ScorpiaD

Please reach out to the person who sends the acceptance email for the program. You can check the list here 

User Profile: ScorpiaD
ScorpiaD June 30th, 2024

@Hope I did. I start tomorrow but no one wants seems to want to send me what I need. I understand that there are time differences and people live in other countries, but there should be little bit more promptness on peoples parts. I've been waiting since early yesterday morning.

User Profile: Hope
Hope OP July 1st, 2024

@ScorpiaD

Please note that the response time for academy personal is within 48 working hours. Usually, people are not always around on the weekend. 

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User Profile: SierrasBleus22
SierrasBleus22 July 13th, 2024

@Hope

Thank you for providing us with this information. It was very helpful.

User Profile: Emmaness
Emmaness July 24th, 2024

@Hope thanks 

User Profile: SBpsy
SBpsy September 6th, 2024

Thank you for mailing me