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Academy Central Support Thread! Go to thread for academy questions

User Profile: Hope
Hope July 20th, 2022

Hi everyone! I hope you are doing well. It is common to have questions regarding your academy program journey. It can be challenging to wait for a response so to provide speedy support, we have decided to have this one central thread where all academy trainees/interns can ask questions related to their academy journey.

Here is how to get support!

Respond to this thread with your question(s) and the program you are enrolled in. Remember, more information is better than less information. Provide context where needed so you can get speedy answers.

Who can respond to the questions?

Academy mentors, graduates, and even trainees if they are sure of the answer! Feel free to support each other and provide tips!

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Make sure to keep an eye on your notifications so you can check the thread for answers. 

This post is brought to you by the 7 Cups Academy Team, find out more information about the programs here


NEW - Are you an academy graduate or a mentor? We are looking for consistent/active leaders to respond to the queries on this thread. If you wish to spend a couple of minutes every week answering questions. You can sign up here!

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User Profile: Alen201
Alen201 April 13th

@Hope My name is Alen. Iam going to start my 6 week internship today. 😊

1 reply
User Profile: Magicpawsoffuture
Magicpawsoffuture April 13th

@Alen201

good luck

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User Profile: limePrune2748
limePrune2748 April 22nd

@Hope Hi, I just completed my first General Request chat. It has more than 30 messages between the member and I. However I’m not getting to pass that step on the progress path

@Hope I am a new listener, l was just wondering how do you count the number of chats that a listener has done? 

2 replies
User Profile: Magicpawsoffuture
Magicpawsoffuture April 26th

@thoughtfulWings2886

30 messages = 1 chat, The messages is between you and the member.

If it  does not reach 30 messages it does not count.


1 reply
User Profile: Magicpawsoffuture
Magicpawsoffuture April 26th

@Magicpawsoffuture

https://www.7cups.com/@thoughtfulWings2886  if you go here to your profile page .

go to where. It says chats. Thst Thr number of full chats u have. Good luck with your listener Journey.

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User Profile: Shiloh1702
Shiloh1702 May 7th

I am currently im my 2 week trail period for the community track internship i am in, but I am currently giving my bachelor's exams and don't have the time to complete the trail tasks.

Is there a way to increase the trail time given for trail period?

3 replies
User Profile: Hope
Hope OP May 7th

@Shiloh1702

The trial for 7 Cups Internship program is to just ensure you are still interested after two weeks. Be sure to submit the trial completion form so you can continue in the program. No need for extension on trial period

2 replies
User Profile: Shiloh1702
Shiloh1702 May 7th

So I can still submit the trail completion even after the trail period has ended?

1 reply
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User Profile: Yuv1
Yuv1 July 28th

So in the 7cups intern track and I got 3 qucik questions and Ima make it as simple as possible

1) I need to delay by initial track since I got a family emergency and Im currently away. I sent an email out; however, received no response and Im just afraid of losing my spot. I obv do want to do this ofc, but can't till next week when I get back. Im really lost and kinda js afraid ***?

2) Theres these two things I need; Hang 10 (for completing 10 steps on progress path & Open door (5 1-1 chats). I am prbly just really tired and dumb since the timezone shift and me getting no sleep is killing me, but if someone could explain this in like baby terms would appreciate that lmao. Ill prbly reread this thread and realize how dumb some of these questions are but thank you all!

1 reply
User Profile: yourbuddy30
yourbuddy30 July 29th

@Yuv1 Hi YuV, do you want to start the internship at a later stage? I am a little confused regarding delay in initial track. 

Hang 10 is 10 steps you finish under your growth path. Once you finish 10 steps, you get the badge. Also, Open door is having 5 conversations with members. 1 conversation is 30 messages so 600 messages with your member gives you the badge

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User Profile: cuddlySugar1501
cuddlySugar1501 July 31st

@Hope

Hi! I’m choosing my electives for the QLP Trial Completion Form.,I just realised I missed the part about discussing my elective options with an Academy mentor before choosing them 😭. I'm currently deciding on my electives for my Trial Completion Form. I've completed 20+ mental health topic-specific guides, and I'm also waiting for my results for Active Listening: Refresh & Self-Care. Could you please advise me on which electives I can use? My username is cuddlySugar1501. Thank you!

1 reply
User Profile: Hope
Hope OP August 3rd

@cuddlySugar1501

Responded to your PM. Marked as resolved. 

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@Hope

Hi, I have completed 3 weeks of QLP training.

I have completed Listen Quiz I. However, I am unable to open Listener Quiz II

I would be great if I get help on this.

Thanks in advance.