Does anyone know the times therapists get back to their clients on here generally?
@thefrozencutlet
It's mentioned in some posts, generic information that floats around here that the 7 cups therapy is a chat service too, so the client can message as often they like/ whenever and the therapist would try to get back as soon as possible, a back N forth kinda chat is possible too throughout the week rather than just the timed/weekly sessions appointed.
Some reference posts:
♡ https://help.7cups.com/hc/en-us/articles/360026078794-When-Will-I-Hear-From-My-Therapist
♡ https://help.7cups.com/hc/en-us/articles/360026078954-Can-I-Live-Chat-With-My-Therapist
More information about the same can be confirmed by @soulsings and/or @LisaMeighanMScGMBPsS hopefully!💛
@thefrozencutlet there are now two therapy options so I am not sure which one you have.
If you have not heard from your therapist in a reasonable time, write an email (not a 7 Cups message) to support@7cups.com and a member of the therapy staff will address the issue.
For more info on therapy options, see this link https://www.7cups.com/forum/therapy/General_2432/WeveLaunchedTalkTherapyon7Cups_319430/
@thefrozencutlet
Hi there!
I just wanted to echo what Soulsings and sunisshiningandsoareyou has written.
Therapists respond via a written thorough message Monday - Friday 1-2 times per day on the Messaging Therapy plan and you can send unlimited messages to your therapist
Therapists schedule a weekly 45-minute session with clients who are on the Live Video and Audio Therapy plan with messages in between if you send them a message.
If you have any further questions then please send us an email at support@7cups.com and we will assist you.
I hope this helps! :)
