I need to delete my account
I have been trying to reach support for weeks without any response, I hope this message gets to the right person and helps me deleting my account. I don’t find this service helpful and I can’t pay for it anymore.
@affableDime1807 https://www.7cups.com/member/editAccount.php Scroll to the bottom of this page while logged in and select "Take a break/ Deactivate Account"
@affableDime1807
Here’s a short guide 🌿 —
1. Go to: https://www.7cups.com/settings/
2. Scroll down to “Delete My Account”.
3. Click it and follow the instructions (you may need to confirm by email).
4. Once done, your profile and data will be permanently removed )
Hope it helps 🤍
@fossilfellow I don't see an option to delete, just deactivate which isn't the same thing.
@AffyAvo I see, I wasn't sure myself... I asked chatgpt, sry for any confusions.
@fossilfellow I'm a bit surprised support doesn't have this information listed. I'm not totally sure of the current process myself.
@AffyAvo ❤️❤️
@AffyAvo take a break leaves all your info so you are able to sign back in later, deactivate deletes your account and removes the ability to sign back in on the same account. The wording is weird but I have Deactivated an account in the past and can confirm it is the same as deletion.
@obligatoryusername My understanding is deactivation allows 7 cups to keep data, deletion means it's removed.
@Heather225
I know some of the policies have changed recently, is the support request form still the right deletion request?
@affableDime1807
Hi, there! Account deletion requests are processed through our Helpdesk (here).
I will send you a PM to ensure your email gets there and walk you through.
