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Got blocked on this site and had a panic attack

User Profile: Daydreamer47
Daydreamer47 April 8th, 2016

Hi all,

I recently was in the middle of talking to a listener when my account got blocked with no explanation. I had a severe anxiety attack and had to call a crisis hotline. I was shaking and crying very badly and didn't know what to do. I lost several days of sleep. I tried to explain to 7cups how their action hurt me, but I didn't get an acknowledgement. Luckily my account had been unblocked but I am left with deep feelings of being disrespected and unheard.

Also in my conversation with the listener I was also in the middle of having an anxiety attack about the listener talking over me. I asked for time to talk uninterrupted. To be fair, I was quite angry and upset, but I believe those emotions were valid because the listener hurt me. The listener did not at all tell me that I was overwhelming them or that they wanted to end the chat or something. Instead my whole account was blocked for no reason and I was left feeling like I had very little support in my life since I have been using this site for a year and have relied on it heavily. I am very unhappy with the admins' actions. I am afraid they will tell me that I was "unprofessional" in the chat or something and that I will continue to feel and become convinced that my feelings and voice don't matter and that the 7cups admins think it is ok to disregard and hurt memebers without listening to me or respecting my experience and voice.

3
User Profile: AdVictoriam
AdVictoriam April 8th, 2016

@skinicki

I'm terribly sorry that this happened to you! *hugs*

User Profile: Harry53
Harry53 April 8th, 2016

@skinicki your feelings and voice do matter! I am sorry you had this awful experience. I hope that never happens to you again!

User Profile: Quinzel241
Quinzel241 April 10th, 2016

I am so sorry that this happened to you. We are here as a community to help one another and we are still here for you!