Can't chat
Anyone have any idea why I can't chat interviews rooms.. worked fine first couple days now says message not saved when I'm using chrome in the chat rooms.. so I downloaded the app.. there it says nothing just the messages don't send.. private chat works just not in the group
Hi there @Ynotndalton welcome to the community.
What is the interview room here?
Have you been experiencing this issue in all the group chatrooms or in a particular one?
Sometimes the messages-not-saved prompt shows up in chatrooms that are closed/ not live, after a discussion but if we have it open in our tabs still, till refreshing the page, the messages may deliver.
So please see if the chatroom still shows up under your "group chats" list, after refreshing. If not, it means the room is no longer open to chat.
If you're facing issue in not seeing all the chatrooms, you can confirm if you've met all the requirements here- https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/NewCriteriaUpdatesGroupChatsEasierToAccessNow_280544/
Other times, it could be a bug, if you suspect it is, please submit a technical support request here- https://help.7cups.com/hc/en-us/requests/new/
Still, if the issue remains unclear and you need more assistance with it, you can reach out to our group support ambassador @Suryansh and I'm certain he'll be able to guide you better!🌞
@Sunisshiningandsoareyou When the sun itself is tech support I must apply my SPF 60. 😹
On that topic, sun, for some reason I no longer get one on one message notifications, the forums are still working though. I used to use the app, just for the notifications, but it ain't delivering notes no more.
Thanks for being a bright spot around here, a real sunbeam that my cat finds in the house to lay in for half the day. 😹
@competentTruth3079
Hahaha SPF 60 should do, friend. :P and hope your cats feel all the warmth always.🌞🥰
Ooh you're not alone with that, for sure, the notifications are quite on and off even 'normally' but lately I've been experiencing the issue with them too. For around 2 weeks I didn't get any notifications, and now, since 4 something days, I get them for some messages and tags or upvotes, but not all of them. Have heard some others experiencing the same issue as us. :0
So my guess is, again xD some kinda bug making us feel its presence hehe.
I'll tag @Jon7cups and @soulfullyabutterfly so they can share the feedback to the concerned team and help us receive notifications better on the app.😄
@Sunisshiningandsoareyou Thank you sun! Well speak of the angel of light, it started working again!
Glad I'm not alone in that. I know how hard it can be to keep IT running, appreciate the team, a real bright spot such as yourself.
If you had a radio show it would be called "The Sun Spot" 😹💯💫 Or a late night show called "The Solar Flare"
@competentTruth3079
Hahaha you flatter me, friend. Thank youuu for all the smiles and the warmth you spread around.💗
Ooh this gives me some ideas xD The Sun Spot or The Solar Flare sound absolutely spectacular. What could these radio shows be about?😮
I am glad it started working for you again.🌞
@Sunisshiningandsoareyou It would be, the two of us, and you'd be behind a desk, and I'd sit on the couch, like the Conan Obrien show. We'd talk about empathy skills and optimism. But our main sponsor would be cat scat coffee. 😹😹😹😹 We'd both be drinking it.
@competentTruth3079
Lol I actually nodded my head in agreement to everything till the "cat scat coffee" and my head turned into a big no!😂😂😂
Hahaha this is super intriguing now. Let's do it (minus the coffee lol)!🥳
I was just wondering the samething
@Ynotndalton Hi can you send a screenshot of the exact error message you have been seeing? Have you tried clearing your cache and/or using separate (other) browsers?
