Without 7cups therapy, still
It took me about 20 years to find a therapeutic that worked for my needs and I had to lose a piece of that last summer, my 7cups therapist, because of financial hardship.
Then I finally got enough funds to include 7cups therapy again, and for these last two months the 7cups admin teams have decided to just not connect me to my therapist.
They keep taking my subscription fees, and when I reach out, after a week or two or three they say "oh thought that was fixed." Or, near the end of the month, "looks like your subscription is cancelled can we charge you again?"
It really brings up a lot of memories I have about times when I couldn't afford therapy or when people played down my needs for therapy. It's so confusing to be treated like this by people who work for the largest online mental health community.
@charmingZebra4754
@LisaMeighanMScGMBPsS
@LisaMeighan when the customer support team does this it means I do not receive therapy here and cannot afford the co-pay any where else. If possible, can you please ask them to connect me to my therapist? Or at least refund the money for these last two months. Good grief.