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Discussion 02: Building a Group

User Profile: ASilentObserver
ASilentObserver January 3rd, 2021

Please note: In order to successfully complete the program, you must respond to this post. Your comment/response should answer the questions/show that you completed the given activity (if any). Read the post carefully and implement the learning in the chat rooms. If you didn't participate in Discussion 01: Introduction to Group Support, then check here!

Welcome back, crew! In this discussion, we will learn about building a group.

As you have observed and noticed, some chat rooms are the busiest space while some are pretty quiet or slow. That means many factors contribute to a group building. It could be the topic, time of the day, members already there, social anxiety, facilitator, and so on. Each one of them has a critical role to keep the room active and supportive.

The first thing to acknowledge: 7Cups is a global platform. We are available to 189 countries and we have users who speak more than 140+ languages. That is, we have a large group of diversified members and have demographic and cultural differences. But, the challenge is how to connect them?

So, to do that, we structured and created certain rules and policies in order to facilitate group interaction. One of them is to use English as a common language to communicate. As per the research, 20% of the Earth's population speaks English, that is, the highest percentage for a language used for communication followed by the Mandarin language.

Then, we placed the chatroom rules regarding what is acceptable or unacceptable behavior in the chatroom so we are able to ensure the room is well moderated, safe, healthy, and compassionate space to connect and interact to get and provide support to each other.

That means in order to build a group, you need to identify the common grounds, and based on that you can structure a group for group support. Anxiety Support Room, for example, serves the purpose to support the members struggling with anxiety or to share the progress they make and what is working for them. Sharing Circle Room, another example, serves the purpose of the most structured and uninterrupted space to share and vent.

So, how as a group specialist/ facilitator, leader, one sets up the group is crucially important for its success. One needs to have an eye for details, structural features of a group to ensure a good environment for participation. It is important to reduce the unproductive anxiety, foster compassionate interaction among the members, increase the likelihood of good attendance and active participation, therapeutic processes, and discourage any unhealthy cliques to build a healthy group.

Discussion: Share a challenge experienced while building a group in the chatrooms? What did you learn?

Activity: Respond to at least two of your fellow trainees' comments with thoughts on their share.

After fulfilling the requirements of this post, please check out the next discussion here! Ensure to implement the learning from these discussions in the chat rooms to build and support the group. You must take part in the brainstorming/activities given in all of these discussions to successfully complete the program.

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User Profile: Kristynsmama
Kristynsmama January 9th, 2024

@ASilentObserver

the challenge that I have faced the most is people popping in and out.

my solution to this is to keep icebreakers fun and different so participants don’t know what to expect and it will make them want to stick around to find out what’s next.

1 reply
User Profile: stargirl123456
stargirl123456 January 9th, 2024

@Kristynsmama

I like the icebreaker idea. Fun is important.

User Profile: Endure777
Endure777 February 16th, 2024

@Kristynsmama

it can be discouraging when people do not stay in the group especially if the chatroom is already slow and you are hosting for an hour. I like your idea for using icebreakers to draw engagement as that can spark up conversation among the more quiet people

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User Profile: stargirl123456
stargirl123456 January 9th, 2024

The most important thing is that everybody should feel comfortable in the conversation. You have to pay attention to who is saying what and ask questions that the members can answer. I'm still looking for my place, which chatroom to build a group in. Everyone needs to be seen and respected. It is essential that someone participate in the discussion. The challenge can be lack of participation in some chats. It is understandable; the more people there are, the more difficult it is to join the conversation. 

2 replies
User Profile: InsightfulPhoenix
InsightfulPhoenix January 9th, 2024

I can definitely agree to this, one of the biggest issues I have faced when hosting/ moderating is seeing the flux of people that want to share then, when a share is mid session more than one person will come in trying to rush the share in progress, rush the host or dismiss everything said.


This is a good point to bring up thank you @Helpfulmindful88

1 reply
User Profile: stargirl123456
stargirl123456 January 10th, 2024

@InsightfulPhoenix

thanks for the answer! :)

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User Profile: Endure777
Endure777 February 16th, 2024

@ASilentObserver

Share a challenge experienced while building a group in the chatrooms? What did you learn?


A challenging experience i had in a chatroom building a group was when I first started doing sharing circles years ago. It can be challenging to remember what to do in a conflict situation or even to remember the script, which is why I love the work 7cusp has done to build dashboards for the teams and made the scripts readily available