Links for further reading Genuine ways to express Empathy and How Context can guide Empathy

Hi everyone

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Thank you all for your participation in this discussion alongside. You all gave excellent answers. :) Please find the links below for the session we did on Genuine ways to express Empathy and How Context can guide Empathy below and feedback form ( goo.gl/JjZQXm ). Links:

Empathic statements when you don’t know what to say https://medium.com/@lauraclick/31-empathetic-statements-for-when-you-dont-know-what-to-say-edd50822c96a

Empathy in occupations: https://www.callcentrehelper.com/empathy-statements-customer-service-94643.htm

How to Change Negative Sentences into More Positive Sentences: https://genwomen.global/how-to-turn-negative-language-into-positive-with-ease/

The Importance of Empathy:

https://www.youtube.com/watch?v=UzPMMSKfKZQ

How Empathy Works and How Sympathy Can’t: https://www.youtube.com/watch?v=1f0eSejlzLo

Carl Roger’s Empathy Quotes: https://cultureofempathy.com/References/Experts/Carl-Rogers-Quotes.htm

Empathic statements in more contexts: https://examples.yourdictionary.com/powerful-examples-of-empathy-statements.html

Poor ways to say Sorry: https://divethru.com/worst-non-apology-apologies/