Have a question for our new CM Kate? Ask it here! AMA
Learn more about Kate & her role at 7 Cups here.
Have a question for our new CM Kate? Ask it here! AMA
@Kate, if you had 1 hour to spend on 7 Cups per day, how long would you spend doing what, and in what segments?
@JaydenIsHere Only an hour?! Probably 15 minutes answering PMs, 30 minutes in the rooms, 15 minutes planning improvements. Can I have an extra 5 minutes to make a fun feed post?
@lovelyllama13 Absolutely not! You have a doctors appointment to attend to now! :P
Hi @Kate!!!
It's always a bit overwhelming at first when getting a new role but everyone can see that you're definitely doing well at the moment!
I wanted to ask, during this transitional period, what can us as listeners and/or group moderators can do to help you? Or rather what do you expect from us? I hope that we can do our best to help and accomodate the transition into your new role as well!
@justanothersoult All of your feedback, ideas and thoughts are helpful. You can post them here or PM me. Don't be afraid to reach out and tell me what's on your mind and what you would like to see in Group Support.
@Laura @Kate
What is the part of 7cups that you found most helpful to you since you have been here?
@soulsings Being able to be in the rooms and see how the community functions as a whole has been super helpful over the past few days as I've started getting comfortable in this new role.
I'm also a big fan of the breathing and mindfulness exercises!
@lovelyllama13 yes the rooms are a very active part of the social scene at 7cups. 1-1 listener chats are not as public but also an important part of the community. The discussions are a more formal type of support than the open chat rooms.
The LSR and LHR have morphed over the years but their essential function has stayed on track.
Hope to see you in a mindfulness session soon.
Hi Kate!!!
I hope you're not overwhelmed by the resposibilites and the pressure because I can see there are quite a few! But I see that you're doing very well haha :D
You've mentioned you have quite some years with your experiences in mental heath. As a listener, I wanted to ask you do you have any personal tips or secrets in terms of how to be a good listener? :D
@terrytee I'm all about the reflections and focusing on feelings. Summaries help them feel heard and don't be afraid to ask for clarification. "I'm hearing___ is that right?"
Seriously, the Active Listening Training is golden. 
@lovelyllama13 Thank you so much Kate!!! I really do appreciate all the efforts of 7 Cups in training us to be better listeners, I learnt a lot and grew from it and I hope to grow everyday as well.
All the best in being a community manager. It's definitely a job that demands a lot but I have faith that you'll do a great job :D
@terrytee thank you so much for your faith in me
Hi Kate :)
My question is, could you tell us what has your initial attention or what is your focus going to be on first, now that you are transitioning into this role?
@kvo8 My gameplan is to explore and observe the rooms for the next week or so. One of my first tasks is going to be looking at the Emergency Form and how we can improve. I would also like to sort out Support Team Leadership and make sure we have coverage. I'm also going to be giving a lot of attentiong to the teen community until @iara comes back. :)
@lovelyllama13
How many hours do you spend at 7cups in a day? (approximately is fine)
What are some activities you do for self care?
Who's your greatest inspiration?
Are we meeting again? :')
@UnicornEye
How many hours do you spend at 7cups in a day? (approximately is fine)
That's a hard one! Some days I'm on all day. I do have another job though, but try to check in here at night regardless.
What are some activities you do for self care?
I'm all about the yoga and exercise--swimming in particular.
Who's your greatest inspiration?
My mom... and Beyonce. 
Are we meeting again? :')
Are we?!
@lovelyllama13 aw sweet answers.. and yes we are meeting again 
@kate
What long shot have you taken that really paid off?
What childish thing do you still enjoy?
What is the highest pressure situation you have experienced and how did you handle it?
What 2-3 events made the biggest impact on who you are today?
If you had to choose one cause to dedicate your life to, what would that cause be?
What was your best drop the mic moment?
What signs make you think someone will go on to be successful?
I'd love to hear from you, but If some are too personal, no need to answer!