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I can't type in the chat rooms?

February 5th, 2016

Is anyone else having this problem? I'm on my phone. I am NOT on the app. When I go to the chat rooms. I type or Google Voice what I'm going to say and then when I tried to push enter it just skips. Here on the forums there is an add thread button so I can just push that.

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User Profile: ih0pe
ih0pe February 5th, 2016

I'm having exactly the same problem since yesterday ! I'm on my mobile but also NOT on the app and whenever I try to send a message by pressing enter , it won't work

3 replies
User Profile: cristiana33
cristiana33 February 5th, 2016

@ih0pe

Hey! Have you sent a bug report already? https://www.7cups.com/supportDesk.php

February 5th, 2016

@ih0pe. I wonder why this happens.

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 5th, 2016

@Fear333 - it turns out different devices send the enter key event in different ways. apparently we were missing something.

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User Profile: TheLPSoldier
TheLPSoldier February 5th, 2016

im having the same problem on my laptop...

1 reply
User Profile: Louiiise
Louiiise December 22nd, 2017

@TheLPSoldier how did you fix it?

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User Profile: cristiana33
cristiana33 February 5th, 2016

Okay tagging here @KrinkTheMellowUnicorn ... Care to help?

6 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 5th, 2016

@cristiana33 - I think @devteam just pushed a fix for this.

@fear333 and others - please let me know if this problem still persists.

5 replies
User Profile: ih0pe
ih0pe February 5th, 2016

@KrinkTheMellowUnicorn ♥

I just tested it out again in group chat to see if it's working . Sadly the problem is still there for me :( the message is still refusing to send !

4 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 5th, 2016

@ih0pe - ok let me check with @devTeam and see if that fix was pushed yet

2 replies
User Profile: peacefulSoul8
peacefulSoul8 February 6th, 2016

@KrinkTheMellowUnicorn same thing is happening to me delay in messages being seen unless i refresh the screen

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 8th, 2016

@peacefulSoul8 - delay in messages being seen would be a different bug from not being able to send messages at all.

I'd like to keep these issues straight.

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February 6th, 2016

@ih0pe. Me too

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 8th, 2016

anyone with this problem, please tell us:

1. when did it start?

2. what device are you on (laptop or phone type, etc.)

3. what browser are you using?

1 reply
User Profile: TheLPSoldier
TheLPSoldier February 8th, 2016

@KrinkTheMellowUnicorn for me, it started late January. I'm on a laptop, a Chromebook. I'm using Google Chrome

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User Profile: ih0pe
ih0pe February 8th, 2016

@KrinkTheMellowUnicorn

It started for me on Thursday afternoon . I'm using Google Chrome on my android phone .

2 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 8th, 2016

@ih0pe - so before that the enter key would send messages and afterward it would not?

we're not sure exactly how that changed but we're trying to figure it out.

Likely we will add a "send" buttton to the text box so that people can use that if the keyboard doesn't do the trick.

1 reply
User Profile: ih0pe
ih0pe February 8th, 2016

@KrinkTheMellowUnicorn

Yup , since Thursday the enter key is refusing to send any messages , until then it always worked perfectly .

I think having a send button will be an awesome solution to this and it should also mean that there won't ever be any similar problems arising with people's browsers in future . So it seems like a good long term solution too ! Also I really appreciate your help with this , thank you so much :)

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User Profile: vondes
vondes April 9th, 2018

How its work with mrecorder.com mobile recorder on Android?