Course 3, Discussion 2: Accepting and Providing Feedback

@FrenchToast

Hi Coffeeperson198, it's a pleasure to have your valued presence in this platform.  I see you have been late in submitting tasks,so I urge to please be more aware of the assigned tasks as we want to see you continue to be a caring listener on this platform.  

@FrenchToast

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hi Coffee, I hope you're doing well. You have been a wonderful addition to the team and I appreciate how you are there for others and empathize with their stories. However, I noticed that you haven't submitted or completed an assignment for the past 3 weeks. I wanted to reach out and see if everything is okay and if it's okay to take a self-care break if you are feeling overwhelmed with the assignments. Please let me know if that is the case or if you need an extension to complete your assignments.

Have a great day and I hope to hear from you soon.

@FrenchToast

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Coffeeperson198 is so punctual and caring. I like their quality of having a big heart for others :). The thing they can do to become more productive than before is to make I calendar or set a timer for their tasks cause sometimes they can't complete in time. Also, I will always feel good to help them so they can reach out to me. I am all ears. Proud of him/her❤.

✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!

@FrenchToast

✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!

positvePumpkin22 is kind and helpful mentor. 

@FrenchToast

Hi Coffee! 

How are you doing today?

I'm really impressed by your punctuality and how promptly you've been responding, it's absolutely fantastic! I'm so impressed by your time management! I just wanted to check in because you haven't completed the task you were set three weeks ago and I haven't heard anything from you regarding it. If you're struggling or need some guidance, I am here. You're not alone and I completely understand if it's daunting or if something has happened.

Is there anything I could do to support you?

Your care, compassion, and empathy for others absolutely shines through in everything you do and I want to make sure you're supported as much as the members and listeners you support are! :)

I hope to hear from you soon.

Marina

@FrenchToast

CoffeePerson198, I really appreciate how punctual and empathetic you are with the team, always responding quickly and showing genuine care for others. However, I’ve noticed that you’ve been struggling to complete the assigned tasks for the past three weeks, and it would be helpful if you could communicate any challenges you're facing so we can work together to find a solution. Keep up the great work with your responsiveness and care for the team; your contributions are truly valued!

I feel that being a quality mentor, and LCT member has taught me the ways of positive but constructive feedback so here goes nothing lol. 

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

My feedback response: 

Good morning/afternoon or evening Coffee, I hope that you are doing well and I wanted to commend you on responding back within a timely manner, your excellent empathy as well as completing the tasks. However, I wanted to gently remind you that you must complete the tasks as the schedule allots, and I understand things happen outside of cups however I need you to communicate with me in a timely manner on things you are in need of assistance with. 

Hey Coffee, I hope your week is going well. I wanted to say good job on the work you've been doing with our members. You've been helping them out alot with your listening. Just keep me up to date on how your tasks are going, I haven't seen any updates for the past 3 weeks. If you need help with them let me know! 

@FrenchToast

Hi CoffeePerson198,

I appreciate your punctuality and the thoughtfulness you bring to our team. I’ve noticed that there hasn’t been much communication regarding the recent task assigned over the last three weeks. I want to ensure you have the support you need, so please let me know if there’s anything I can do to help you. I’m looking forward to working together to resolve this.