Skip to main content Skip to bottom nav

Help Wanted! Looking for all resources for MEMBER safety!

User Profile: Heather225
Heather225 October 24th, 2018

Hi, all!

I am working on compiling an FAQ for members (to be posted on the Wiki) for all things safety, and I was hoping we as a community could pool together to collect resources!

Examples of safety QA include:
When should I leave a negative review?
When should I leave a positive review?
When is it appropriate to block my listener (and how do I use the block tool)?
Can I share my social media, email or phone number with other users?

If you happen to have any links, guides, and tutorials, please post them in a reply. Anything they would think to ask in their travels while acclimating to the site, any safety issues they would come across that would call for help, etc. Our goal is to gather all the information a member would need to know (what to do/where to go/when to report etc) regarding their safety, and the safety of others.

There's a lot of information out there already on Cups; it's just a matter of finding it. cheeky But since you are the users, you would know best!

Thank you so much for anything you can contribute to this very important project!

12
User Profile: ReadBooksDrinkTea
ReadBooksDrinkTea October 25th, 2018

@Heather225 Just wanted to bump this up for others.

1 reply
User Profile: Heather225
Heather225 OP October 26th, 2018

@ReadBooksDrinkTea

Thank you (love your username btw).

load more
User Profile: Tazzie
Tazzie October 25th, 2018

@Heather225

FAQ for Members
Leaving Feedback for Listeners
Guide to Finding a Suitable Listener

As a member, you can use the block button 🚫 located in the top right corner of the chat window (on the browser) if and when:
1. The listener is inappropriate in a 1-1 chat.
2. The listener is disrespectful.
3. The listener pushes for offsite contact (asks for your email, number, social media handles or any other medium of communication outside of 7 Cups).

Please leave a negative review when:
1. The listener is unprofessional.
2. The listener doesn't respond at all or responds slowly (takes longer than 3 minutes to respond) after picking up a chat request.
3. The listener asks to have offsite contact with you and requests for personal contact information.
4. The listener gives advice.
5. The listener imposes their beliefs and opinions on you (the member).
6. The listener starts talking about their own personal experiences and the focus of the chat shifts from the member to the listener.

2 replies
User Profile: Heather225
Heather225 OP October 26th, 2018

@Tazzie

These are very helpful!! Thank you soooo much, Tazzie. heart

1 reply
User Profile: Tazzie
Tazzie October 26th, 2018

@Heather225
You are very welcome.

load more
load more
User Profile: AffyAvo
AffyAvo October 25th, 2018
1 reply
User Profile: Heather225
Heather225 OP October 26th, 2018

@AffyAvo

A very good one to address. Thank you!

load more
User Profile: LittleMissJoy
LittleMissJoy October 25th, 2018

You are not allowed to share personal contact information which includes social media, email, phone numbers etc. If you wanted to locate where in the community it is clearly stated head to the listener community guidelines under forum guidelines. Here is the link

https://www.7cups.com/about/communityGuidelines.php#forum

User Profile: Erato
Erato October 26th, 2018

Though these are already in the wiki, it might still be helpful to link it here.

Additionally:

Harmful blocking, banning, abandoning chats

When to use block/ban buttons

On the other hand, this thread is for listeners but it's about internet safety.

User Profile: MidnightRaven999
MidnightRaven999 November 8th, 2018

just posting in this thread to say thank you!! this is an awesome thread with lots of useful info in it!

User Profile: Ayla
Ayla November 8th, 2018

@Heather225 @Power @Sweetlily41

A couple more Q&As ( sorry if it has already been covered )

What should I do if the listener is being inappropriate with me ? (sexual chats, flirting )

-Leave a negative review describing the situation, including a screenshot in the review ( Screenshots can be uploaded to imgur.com) and blocking. If the listener continues to private message on new accounts, send an email to community@7cups.com, explaining the situation

-What should I do if my name reveals personal information ( Full first and last name, social media handle nickname, etc )

-Please use this form https://tinyurl.com/zo9kz2s to request a new name, selecting the appropriate reason.

What should I do if someone creates an account with similar name as mine,and the same picture, pretending to be me?

-According to the imposter account thread, report the users to Kate ( www.7cups.com/@Kate or kate@7cups.com ) or send an email to community@7cups.com with their username ( correct me if I'm wrong)

I hope these help