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24×7 moderation?

User Profile: RarelyCharlie
RarelyCharlie August 21st, 2019

It doesn't need to be said that these forums operate 24×7. And it is evident that 7 Cups' policy is to permit new members to post links to anything they want, and for moderators to remove the links or the entire posts later if necessary. But his morning I noticed a post with a link to a "survey" asking for personal contact information and other personal details, which seemed to me to be obviously unsafe, yet it was visible for at least 8 hours. In these 24×7 forums, is there an obstacle preventing a 24×7 moderation rota, or was this just a glitch?

@7CupsCommunity

Charlie

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User Profile: AffyAvo
AffyAvo August 21st, 2019

@RarelyCharlie As far as I know, there is no schedule for the forum team. Those with access to the flag queue were choosen based on times they are typically on, but that's about close to a schedule I'm aware of.

The CommunityMods don't have forum moderation tools is my understanding.

1 reply
User Profile: RarelyCharlie
RarelyCharlie OP August 21st, 2019

@AffyAvo OK, so maybe this happened because no one flagged it in the first five or six hours, but even that seems strange.

Charlie

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User Profile: 7CupsCommunity
7CupsCommunity August 21st, 2019

@RarelyCharlie

Forum moderation is managed by volunteers.

2 replies
User Profile: RarelyCharlie
RarelyCharlie OP August 21st, 2019

@7CupsCommunity That is what I assumed. So, is there an obstacle preventing the volunteers from taking part in a 24×7 moderation rota?

Charlie

1 reply
User Profile: 7CupsCommunity
7CupsCommunity August 21st, 2019

@RarelyCharlie

We do not restrict the times that our volunteers have access to the queue. It is always available to them.

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August 30th, 2019

@7CupsCommunity

If you need more people, I am happy to help. I live in Europe, so I may be able to cover times when no other volunteers are available

1 reply
User Profile: 7CupsCommunity
7CupsCommunity August 30th, 2019

@admaiorasemper

Access to the forum flag team is dependent on having global forum moderation access. I see that you are a forum supporter, so if you are interested I recommend applying to become a forum member leader and going from there. @Anomalia and @Mel can help you through the process to becoming a global forum moderator.

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