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Blocking vs Banning Sexual threads

User Profile: Gladtolistenalways
Gladtolistenalways August 30th, 2015

I am wondering why I cant ban a guest/listener who is being inappropriately sexually explicit. This site is meant for support.

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User Profile: Lemontime20
Lemontime20 August 30th, 2015

Are you talking about the person that keeps posting inappropriate cartoon images? How do I report it? There doesn't seem to be a report option on the forum. At least on the app there isn't idk about the website.

User Profile: Niknak003
Niknak003 August 31st, 2015

Hello there! Have you tried going to the Support Desk? At the bottom of the page there is this link that says "Submit a Support Ticket." Click on that. There should be a space for you to choose what kind of issue you are having (I believe there is an option for inappropriate behavior) and put there what exactly you are reporting. Hope this helps. :D

User Profile: DHawks
DHawks August 31st, 2015

@Gladtolistenalways, we understand that your mental well being is vital to you doing your job as a Listener well and 7cups makes this task easy.

oIf you're asking about how to block sexually explicit Listeners, click on the Report/Block Listener button under the "send" button if someone is being inappropriate with you in the pms, also you can read on how and when to submit an official report about a Listener here.

oIf it's a member/guest in your pms, please be mindful before blocking them that they are here to garner support, so be sure of your actions before proceeding with a block. The process is the same with the block button below the send button.

oIf you're talking about the forums, if you see a sexually explicit post you can go into the LSR/LCR, and ask for a forum mentor, they should be able to help you, alternatively here (sorry if I missed anyone, these are the ones with "forum mentor" on their profiles) are some of the forum mentors you can pm.

oIf the issue persists or none of the above helps, an easier alternative can be sending an email to community@7cups.com to contact our community managers. Make sure you include your problem, what the issue is and the name of the members/listeners you're having a problem with.

I hope this answers all your queries, also got my fingers crossed that your stay with us going forward is amazing! We appreciate you.