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Can't Access Member Account

User Profile: peacefulVision24
peacefulVision24 January 15th, 2016

Hi,

I just changed my email address and password on my account and signed up to be a listener. When I log in now, I can no longer see any of my member account stuf. Also, there is no option to log into my member account or listener account. Why? My old username was Faithfuldime (with probably some numbers after it). Thanks,

2
User Profile: wonderfulMagic99
wonderfulMagic99 January 15th, 2016

Have you tried using your former password, as well as the former password with former email address?

Sometimes a change only occurs for one account, and not the other!

If that doesn't work, contacting support is probably the best option:

https://www.7cups.com/supportDesk.php

User Profile: SilentSerenityy
SilentSerenityy January 16th, 2016

If you log out of your listener account (which you're in now), then log back in with your updated credentials, you should then get two blue buttons shows up with "listener account" and "member account". When that shows up, click on "member account".