Infuriating and Annoying Pop-Up Advertisements
I'm sure it's happened to many across 7 Cups. You're in a very intense chat with a member, and they are telling you some very heartbreaking information about things that are very difficult to discuss. You're a great listener, attentive, absorbing every word, and thinking about how you're going to then respond to this person to provide them the kind of support they need.
Then it happens. Much like an advertisement for Viagra, a POP-UP AD appears.
"Thank you for being available to help.
When you listen to someone, you bring light and hope into their lives. Right now we have a lot of people trying to connect with a listener. We would be very thankful if you could take a general chat request. Thank you for playing a supportive role in our community!"
There are many admins on 7 Cups that will downplay it, try to belittle the event, and suggest that I only then need to click the button that tells the box to go away. That isn't helpful.
Do you know when it also happens?
It happens when I'm writing back to this person, trying to put those meaningful words together, and following through with thoughtfulness, attentiveness, and care to show them that I was paying close attention.
And then,
"Thank you for being available to help.
When you listen to someone, you bring light and hope into their lives. Right now we have a lot of people trying to connect with a listener. We would be very thankful if you could take a general chat request. Thank you for playing a supportive role in our community!"
It's ANNOYING. It's DISTRACTING. I *KNOW* I can help, which is what I'm doing at the very moment when I see the POP-UP AD. When this happens, it always manages to throw me off mentally, and distracts my focus from where it needs to be - the member who came to me for help.
I've mentioned this previously in site feedback and clearly NOTHING was done about it.
Tell you what, how about you give us the option to shut it OFF. Then, I'll shut up about it and go back to doing what I do best for 7 Cups, which is helping our members.
"Thank you for being available to help.
When you listen to someone, you bring light and hope into their lives. Right now we have a lot of people trying to connect with a listener. We would be very thankful if you could take a general chat request. Thank you for playing a supportive role in our community!"
"Thank you for being available to help.
When you listen to someone, you bring light and hope into their lives. Right now we have a lot of people trying to connect with a listener. We would be very thankful if you could take a general chat request. Thank you for playing a supportive role in our community!"
"Thank you for being available to help.
When you listen to someone, you bring light and hope into their lives. Right now we have a lot of people trying to connect with a listener. We would be very thankful if you could take a general chat request. Thank you for playing a supportive role in our community!"
"Thank you for being available to help.
When you listen to someone, you bring light and hope into their lives. Right now we have a lot of people trying to connect with a listener. We would be very thankful if you could take a general chat request. Thank you for playing a supportive role in our community!"
Isn't that annoying? And that isn't even a pop-up that dims the entire window and demands you click it away.
@Sventek I agree. 7 Cups' user interface is weird in many ways, and to my knowledge there has never been any way to provide effective feedback.
In the past there have been times when 7 Cups had a Head of Product (if I remember the job title right), and also various user interface specialists, who were be able to discuss these things in the forum, but even they never seemed to be able to get anything done.
Charlie