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Push notifications

User Profile: Thalia7
Thalia7 September 30th, 2015

Hey there! I'm not sure where to put this question but I guess I'll ask it here. Is it possible to get push notifications on my iPhone when I get a message? I know there's an option in the app and it says I have them turned on but I'm not getting notifications. I do get email notifications but I don't check my email all the time. Thank you in advance :)

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn September 30th, 2015

you can either get email or push notifications but not both.

that's because we only send email when you have not gotten the notification and if you have notifications on then you get them all by definition.

4 replies
User Profile: Thalia7
Thalia7 OP October 3rd, 2015

@KrinkTheMellowUnicorn Thanks for the reply! How can I turn on push notifications in the app, then?

3 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn October 3rd, 2015

@thalia7 the gear icon in the upper-right opens settings in the app cutrently, from where you can fine tune your notification preferences.

2 replies
User Profile: Thalia7
Thalia7 OP October 3rd, 2015

@KrinkTheMellowUnicorn My problem is that when I turn on push notifications, I'm still not getting any, even though I've checked the iPhone notification settings. It's not really a big deal, though. Thanks for the help!

1 reply
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User Profile: Kaylee99
Kaylee99 October 3rd, 2015

Sorry to bother but when it says im able to put up a public picture of mysekf but it wont let me on my settings. What do i do?

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn October 3rd, 2015

@Kaylee99

go to Support & Feedback and submit a help request

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User Profile: quastinephoenix123
quastinephoenix123 July 3rd, 2017

How do I get notifications on my email from this website???