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Rate button not working?

User Profile: Alicia101
Alicia101 April 17th, 2015

Hello 7Cups, I'm Alice. a new member here and there was this listener who's been really helpful with me today, and I'd like to do him a favor of rating him. However, when I click the star icon, it doesn't show anything else. Anybody experiencing this?

3
April 17th, 2015

Hi @Alicia101 you can submit a support ticket to report a bug here. Before doing so, I would try refreshing your browser.Hope this helps!

1 reply
User Profile: Alicia101
Alicia101 OP April 17th, 2015

I have tried refreshing my browser. All it does is bring me back to the conversation page. When I click the rate button once more, still acts like that. I've tried Firefox, Chrome, Safari, IE, even on mobile. Problem isn't my internet I think, because I tried it using mobile data and it didn't work too. And thanks, I've submitted a ticket!

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User Profile: AffyAvo
AffyAvo April 17th, 2015

It is not working for me either. I was unable to block an abusive listener due to the problem, as none of those are working for me - ie. end chat, block, rate.

I have done the support ticket.