7 cups of tea, complaint about this website [MUST READ]
I have a complaint about this website.
What I dislike about this website is how cruel this website is.
From the perspective of someone with a severe anxiety disorder, this is totally unacceptable.
There are Listeners who misuse their responsibilities, and it's incredibly frustrating.
In group chats, you get no chance of talking, everyone ignores you regardless
I've had moderators threaten to ban me just because I was making the room busy with severe anxiety disorder. You call that fair?
I'm not getting shut up again, the attention seekers (talking about food,movies) had their five minutes, right guys?
As moderators, you never ban without giving a warning, and you explain the reason for the potential banning, but I know not everyone does the same.
The fact that you support this tyrrany is absurd. I've been banned for not agreeing with moderators. (talking about food,movies)
According to you, that is "fair", and we should let corruption flourish. This place is becoming nothing more than a corrupt regime. We're being silenced for trying to seek help.
So I ask you again, is it fair to ban a person for trying to get help because everyone in the room ostracized me?
I hope as a community we can find a way to solve that issue.
You're supposed to be here for people, not kick them when they're down
I be truly glad that everyone can use this thread to raise their voice and not let it be silenced.
No doubt this thread be deleted or ignored,
Hi, Sarah.
Thank you so much for voicing your concerns on our moderatos and the issues you have run into with our Group Support chat rooms. I certainly understand how youmight have felt treated wrong in that situation. A lot of moderators have different ways of going about moderating the rooms. We take care in making sure that everyone is heard and that you are able to voice these concerns. Please submit a report tothisformabout the moderator(s) in which you have had issues so we can best solve the issue.
We certainly care about your thoughts about our services because without them we would not be able to get better. You can always reach out to our community managers at community@7cups.com with any direct concerns about issues if you are not feeling heard here in the forum. We have many posts and it can be hard to get to them all sometimes.
Based on your post, it seems the Group Support room best fitted for you would be Share Your Story. In our Waiting Room, we look for only light-hearted chat to keep your mind at ease while waiting for a listener or just to relax for awhile. I do apologize if you were told that in a rude manner and I certainly would want you to include that information in the form above. Remember, you can always chat with a listener 1-1 if the Group Support chat rooms are not the best fit for what you need to feel supported. You can take a look at listeners here.
We DO care. Feel free to reach out to the community managers if you are having any other concerns. I am certainly glad you are a part of this community.
Warmly,
Jake
that was fast, you sure you didn't try to shove off and ignored what i said.
its only been a minute i posted this thread
I am quite sure, yes. I read your post a few times and then took a few minutes to type a response and give you a few different options on how to best get this taken care of. We want you to feel supported here and I am willing to help you along that journey. :)
I was also blocked from the site because of my sexuality. Listener's (supposedly kind, caring and compassionate) were rude, homophobic, asking for personal details from me etc etc. I selected LGBTQ on the general chat request yet had numerous listener's connecting to me who knew nothing about the subject and thus wasting my time. When I reviewed them or blocked them as per site request ie I WAS FOLLOWING THE RULES it was MY account that got blocked. The listener's who use 7 cups are far from helpful, in fact most are nasty, rude, insensitive, and make you feel as though you are really interrupting their day.
