Everyone who is new to this website should read this - In fact, EVERYONE needs to read this

It has now been one year since I signed up for this website. I had (still do) an eating disorder and depression. I came here looking for help and to be able to talk to people. Which is a big step for anyone. I finally realized that I had a problem and needed help. However, about three weeks into using this website I realized something. A lot of things actually. This website is very flawed.

Here's a list, before my main point/story

1) The time it takes for you to become a "Listener" is like 1 hour. The questions are also so simple that anyone could go through it and become one. Meaning there are many listeners that are using their "status" to bully others or make fun of them. A lot of people have told me that they have had this happen to them.

2) Surveillance and the Monitors There is not a monitor in the chat rooms at all times and often they are AFK. There is an option to where if you think someone is in danger, you can tell someone to get them help or someone to talk to them. However there were several times when someone would talk about commiting suicide and many people would go and click/press that button. ANd then suddenly the one time the monitor ever talks, they say something like "Stop unnecessarily spamming the alert button" "You guys are overreacting. THey don't need that kind of immediate help" and it goes on. Really guys?

3) No cursing allowed but suicide? a okay I got onto for cursing (Hell -_- ) yet other people were telling others to go kill themselves and stop begging for attention. The monitor kicked me out because of saying Hell - Which is also a place in Michigan :)

4) You're only able to report members - not listeners or monitors This comes up in my story.

Now for MY main experience

Even though this was almost a year ago, I remember it as if it just happened. I was feeling pretty down and had been able to find a listener that actually helped me. It was really nice, however It was late and they were unavailable. So I got on to the chat room for Depression, I think, maybe Teens? One of those two. I was replying to some people being pretty nice and supportive then suddenly it got ugly. One person started talking about how they were just about to commit suicide and they were going to end it all. There was no monitor in the room yet over 40 other people currently active in it. People started pressing the button, I sure did. But also I started talking to them. I have this thing where helping other people who are depressed actually can help me. I don't want anything to happen to other people. I don't want them hurt. Even strangers. Even if I think I myself am a piece of crap.

So I started talking to them saying "No it's okay. Everything will be alright." "I care for you" Etc... In between my comments were others who were saying "okay, fine, kill yourself." "We don't care" "looser" "Begging for attention." "Go F****** kill yourself b****" etc. I still tried. I tried to get them to talk to me and feel better, even with all those people there. Finally a monitor came in, yet they did nothing, at first. The person started saying to me, "Thanks for caring, but I still can't" At that point, the monitor actually started to start a whole new conversation with one of the people that was commenting mean things to this person. Completely unrelated. I asked them if they really were not going to do anything about it and then they went AFK.

Back to the person contemplating suicide, they said they were about to. With pills. I tried so hard and then they said bye. And thanks. Other people saying I was stupid and they were stupid (I am using much nicer words then them right now ) And then they went quiet.

Five minutes later they come back on and say something like this. "Stupid idiot. You fell for that? Sure, thanks for caring. But It's obvious you don't really. It's the internet, no one cares. You're a stupid B***** c***.

At that I replied "what the Hell?!"

Then the monitor came back and said "Stop cussing or I'll have to kick you out." The monitor then went on to like every single comment made by those people making bad comments and the suicide ones by that person and saying stuff like "People on the internet are such idiots they'll fall for anything." "You really think someone would go to a website to admit they're committing suicide?" (Which, yes. People do that.)

I then tried to report them. Found that I could not report anyone unless they were just a normal member. I tried to contact 7cups and everything. I put a lot of time ito trying to get these people in trouble. Wrote down their usernames and took screenshots of the conversations and everything. I emailed someone but they said This is not the right place to say that. Please go somewhere else.

After a very long time, and not being able to do anything, I got rid of everything and tried to completely forget it. It really messed with me because as a person who was dealing with my own problems, It made me feel stupid and worthless. Like I couldn't ever do anything.

This website had so much potential, but unless it is extremely changed, I will tell everyone -

Do NOT go here to get help.