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Video link on growth path not working

User Profile: Moj
Moj November 26th, 2015

Hi @KrinkTheMellowUnicorn

For more than a week, when I get to watching a video on my growth path...it takes me to a certain video "On Your Side For Generations". This link isn't working. It gives an error message, and will not play. So I need to go and choose a different video instead. However, once I get to the video step again...it once again brings me back to this same video, so it doesn't seem I'm able to skip over it at all.

Wondering...maybe it's just me, but if not...is there anyway this video can be removed, so it's a smoother path for all, instead of always having to go find a different video to watch, and try to figure out which one you haven't watched yet? I have submitted a support ticket...I think it was at least a week ago, if not more...hence why I figured I'd post it in here today as well.

Thanks for your help. smiley Have a great day!

5
User Profile: Ace13
Ace13 November 26th, 2015

The videos aren't hosted on 7Cups so that may happen from time to time if a video gets removed, moved,etc., you can report it through here https://www.7cups.com/supportDesk.php :)

cc: @KrinkTheMellowUnicorn

3 replies
User Profile: Moj
Moj OP November 26th, 2015

@Ace13

Thanks Ace13, I did submit a support ticket a week or so ago already. I do realize that it's not 7cups error, but a link that no longer works to link to YouTube, that's why I wondered if it could be removed instead of having it still listed as a video to watch.

2 replies
User Profile: Ace13
Ace13 November 26th, 2015

@Moj Awesome! If it's reported, it should probably get removed soon! thanks for spotting this :)

1 reply
User Profile: Moj
Moj OP November 27th, 2015

@Ace13

Perfect. smiley Thanks Ace!!

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 28th, 2015

thanks for reporting it. we'll get it updated or replaced.