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Did You Know? A 7 Cups Facts Series: #16 (Switch Accounts)

User Profile: Heather225
Heather225 February 19th

'Did You Know?'


You can toggle between your listener and member account while on the site. In order to do this, you must have the same password and email set for both accounts.

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Did you know this?

Let us know in the replies if you learned something new!

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User Profile: Amanda84
Amanda84 February 20th

@Heather225

I learnt this fact today 😁🩷

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1 reply
User Profile: Heather225
Heather225 OP February 20th

@Amanda84

this series is so fun!

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User Profile: jesusredeemedme2425
jesusredeemedme2425 February 20th

What does the “My Impact” button do?

1 reply
User Profile: Heather225
Heather225 OP February 21st

@jesusredeemedme2425

It takes you to a private dashboard that tracks your activities and contributions as a listener ex. shows your reviews, hearts, cheers, badges

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User Profile: Zayla1986
Zayla1986 February 20th

How can we get to our account

5 replies
User Profile: Heather225
Heather225 OP February 21st

@Zayla1986

what account are you trying to access?

4 replies
User Profile: Zayla1986
Zayla1986 February 21st

The one im on

3 replies
User Profile: Heather225
Heather225 OP February 21st

What area of the site are you trying to get to?

2 replies
User Profile: goldenAvocado4807
goldenAvocado4807 February 25th

@Heather225 Where can i access the settings?

1 reply
User Profile: Heather225
Heather225 OP February 25th

You have to set your passwords on your listener and member account to be the same. Then you can log in to either and it should show for you. Lemme know if you have issues and also if you're on the app or site/desktop and I can walk you through.

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User Profile: NoSolutions
NoSolutions February 25th

I never knew this either. 
On the one hand I like learning new stuff, so I like this! But on the other hand it also feels wrong that stuff is hidden from users. Makes me feel like there's still some communication to improve. Or maybe my accounts are just old, and by now this is communicated more clearly when you make an account? 

User Profile: Pickoff
Pickoff February 25th

Is there a way to merge both accounts. My listener account is on a different username and password. And would really want to merge them together so it is easier to switch between. Is there any way to do that?

1 reply
User Profile: Heather225
Heather225 OP February 25th

@Pickoff

Your passwords and email should also match, so you'd have to go into the settings of one of the accounts and change the email and then I believe you'd log out and it'll give you the option to switch. If it gives you trouble after doing all that (remember to log out of devices and if you need to request pw resets), write to the helpdesk.

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