Phased Chat 2.0: Improvement Updates

Hi Community,

Thank you to those of you that tried out Chat 2.0 and shared your feedback, suggestions, and any issues that were faced. It was a week of great community work from everyone and we appreciate the support. We are glad that many of you are enjoying the new version and our aim is for it to offer a seamless user experience to everyone in the community.

Chat 2.0 is not fully available to everyone yet but will be in the coming days.

We want you to be informed of the updates and improvements to Chat 2.0 we made this week in response to feedback and suggestions. Your feedback has been invaluable to us and we’ve reviewed all of it. Remember that it's not possible to implement everything requested but we’ve tried our best to focus on shared issues. The team has been working tirelessly to make Chat 2.0 even better.

Here are some of the key fixes included:

• Updated layout of message bubbles to fit more messages in the screen window without scrolling
• Fixed “New message” blinking alert in browser tabs for 1-1 and group chats
• Added L/M/T identifiers to the chat list
• Fixed list of participants module not hyperlinking to profiles
• Fixed PM’ing directly from a profile page
• Updated the chat history functionality
• Fixed messages not always appearing after being sent
• Worked on lag and slowness
• …and many more!

We hope that these updates will make your experience with Chat 2.0 better. We are committed to providing you with a great user experience, and we welcome your feedback and suggestions for future improvements. There are many other fixes that are being worked on in the background and will be shared soon.

Also, a special shout out and thank you to all who helped us with testing fixes and giving more feedback to us to make it better. We are glad that we are working together to support each other better.

Let’s continue to bring better support for everyone.