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Phased Chat 2.0: Improvement Updates

User Profile: ASilentObserver
ASilentObserver June 16th, 2023

Hi Community,

Thank you to those of you that tried out Chat 2.0 and shared your feedback, suggestions, and any issues that were faced. It was a week of great community work from everyone and we appreciate the support. We are glad that many of you are enjoying the new version and our aim is for it to offer a seamless user experience to everyone in the community.

Chat 2.0 is not fully available to everyone yet but will be in the coming days.

We want you to be informed of the updates and improvements to Chat 2.0 we made this week in response to feedback and suggestions. Your feedback has been invaluable to us and we’ve reviewed all of it. Remember that it's not possible to implement everything requested but we’ve tried our best to focus on shared issues. The team has been working tirelessly to make Chat 2.0 even better.

Here are some of the key fixes included:

  • Updated layout of message bubbles to fit more messages in the screen window without scrolling
  • Fixed “New message” blinking alert in browser tabs for 1-1 and group chats
  • Added L/M/T identifiers to the chat list
  • Fixed list of participants module not hyperlinking to profiles
  • Fixed PM’ing directly from a profile page
  • Updated the chat history functionality
  • Fixed messages not always appearing after being sent
  • Worked on lag and slowness
  • …and many more!

We hope that these updates will make your experience with Chat 2.0 better. We are committed to providing you with a great user experience, and we welcome your feedback and suggestions for future improvements. There are many other fixes that are being worked on in the background and will be shared soon.

Also, a special shout out and thank you to all who helped us with testing fixes and giving more feedback to us to make it better. We are glad that we are working together to support each other better.

Let’s continue to bring better support for everyone.


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User Profile: comfortableNight4463
comfortableNight4463 June 16th, 2023

@ASilentObserver Thank you! Glad to see the issues being resolved.

1 reply
User Profile: ASilentObserver
ASilentObserver OP June 16th, 2023

@comfortableNight4463 Thank you Night for your support.

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User Profile: beck1
beck1 June 16th, 2023

@ASilentObserver I appreciate those of you who are working on things behind the scenes. Whenever there are updates, there are bound to be glitches. But I appreciate the team working so hard to make sure that this is the best site for everyone

1 reply
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User Profile: TabbyCat97
TabbyCat97 June 16th, 2023

@ASilentObserver

Thank you so much for the update Obs! ♡ and for all you do (:

User Profile: SparkyGizmo
SparkyGizmo June 16th, 2023

@ASilentObserver

Hi Obs! 😊❤️ Thank you for the forum post and for informing of us of the improvements/fixes to the new version.

*high fives* 😊 and *hugs* ❤️

User Profile: trueconfidant123
trueconfidant123 June 16th, 2023

@ASilentObserver
Thank you for updating us. I am glad our feedbacks are being looked into and considered positively. I hope the issues that some of us faced get resolved soon. I really appreciate the team working in the backend who strive towards serving the users with a seamless experience.

June 16th, 2023

@ASilentObserver

Yayy!! Finally!

User Profile: lyricalAngel70
lyricalAngel70 June 16th, 2023
Thank you so much for the update! @ASilentObserver
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou June 16th, 2023

Thanks for the announcement.

A question, Could there always be an option to switch to the previous/ current version without the bugs and glitches of-freaking-course *please*? (':

2 replies
User Profile: Jon7Cups
Jon7Cups June 21st, 2023

Sadly not @Sunisshiningandsoareyou. That would double the amount of systems we have to maintain and will lead to more bugs and instabilities in the long run.

1 reply
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou June 21st, 2023

@Jon7Cups

Oh no, as disheartening it is to hear that, it makes sense. Thanks for replying!

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User Profile: HealingTalk
HealingTalk June 16th, 2023

@ASilentObserver

Congratulations to the Team for their high-quality hard work!

It shows that a lot of debugging has been going on. Day zero was a nightmare, but now it's a pleasant experience.

Bugs are to be expected in any new system. Debugging is an integral part of development, not some kind of fixing failures.

Even Microsoft sends tons of fixes, patches and whatnot months and even years after launching a new software.

The new UI is more functional, cleaner, nicer, and gives a better, more pleasant experience.

You are doing a great job!

6 replies
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User Profile: okeyyyy
okeyyyy June 16th, 2023

@ASilentObserver thanks so much for your work :) its much appreciated