Our New App is Here!
Hey, everyone! Happy 2021! We’re kicking it off with exciting news! We now have an awesome NEW, REVAMPED app!
We have been working on this app since November 11, 2018. It is our single biggest release that we have ever made as an organization. 7 Cups is a big site, but most of the changes have been incremental. This new app is an entirely new rewrite/re-build of our entire site. It isn’t like renovating a staircase or putting in a new kitchen, it is instead like building an entirely new house from the ground up!
Most companies focus on the product first. They often have very clean and beautiful apps and little in the way of community. For us, we’ve always prioritized community over product. We care first and foremost about the people we serve. The product (the app and the site) is the medium through which we help people. In that way, you can think of 7 Cups like a building. People give and receive support in our building, and this building is our website and app.
There were many challenges with our old building (app) that made the process of giving and receiving support much more difficult. Those challenges have now been addressed and we’re ready to see what you think!
I’d like to give a very big thank you to all the people that worked on this app. They’ve made a beautiful building for us that anyone can now enter from anywhere in the world (i.e., it should now work on most phones). The developers, designers, and managers include:
Adam
Adrian
Austin
Colin
Cris
Ece
Erik
Ezra
Jakub
Lance
Lu
Maciej
Mathew
Monika
Ryan
Vera
Weronika
Xian
These folks, collectively, have written 35,000k lines of code, made over 800 code commits (think of a code commit as submitting a big amount of work), and have spent thousands of hours building the app. Please join me in thanking all of these developers, designers, and managers for our new app!
You can find it here on Google Play Store and here on the Apple Store.
We’re excited to hear what you like about the app, so please check it out and share your thoughts below in the replies!
We sincerely hope you enjoy it! Thanks for all of your patience and support over the years!
@GlenM this is the best news 💚
Oh wow.. It looks and works so much better!!! Already I'm loving it!
DAAAAAAAAAARK MOOOOOOOOOOOODE!!!!!!
Such an amazing quality of life change!!!!!! I hope the website follows suit with all these amazing design changes! It looks so much more appealing and modern! Dark mode helps me so much more as a dyslexic/dyspraxic. I can see it helping those with vision difficulties too!
The layout too, so much more erganomic and easier to understand!!!! Asthetic or what?!?!
What I want to know... is whether the website is going to follow the app in the near future? hmmmm I hope so!
Thank you for all your hard work, care and time to all who worked on this!
@ToniJane Thanks! The goal is to make similar site enhancements, but it is down the road a ways. In the meantime, I'm glad you can enjoy the darkmode on the app! I use it as well and am really glad it is a part of the app!
Thank you so much for your hard work, It's looking great!
@GlenM
I am loving this update! Thank You So Much ❤️
@GlenM
Massive great job to every one of you who helped create and improve the app! ❤️
@GlenM It looks incredible, it is perfect for our community! I'm so happy with it. The only thing I'd suggest that I've noticed is if I receive a 1-on-1 chat, it notifies me four times even though they only sent one message. Otherwise, the app is fantastic! 
@KristinHelps Yes I had that so I just had to turn off the notifications.
@MistyMagic It helps me keeping the notifications on, but it can be fixed 
@MistyMagic we definitely need to fix this. Can you share the device / phone type and how it occurring for you?
I'm using a Samsung Galaxy phone. Same as Kristin, I was getting 4 ?
@MistyMagic thanks we are looking into it!
@KristinHelps thank you for letting us know! Can you share the type of device/phone you have and what is happening? Is it you are getting 4 of the same push notifications for a single new message?
@GlenM No problem! I currently use an iPhone and when I receive notifications, sometimes it will create duplicates of the single notification. When you upvoted my post, it sent me the notification twice, and when I received some 1-on-1 chats, it would range between coming in 2-4 times on my phone. I'd suggest looking into the coding on the notification side of the app to see what's causing the duplicates. 
@KristinHelps thank you for the quick response and help!
@GlenM You're welcome, I'm glad to be of help!
@KristinHelps @GlenM
Agreed here on notifications! And maybe if the listener tips in 1-1 member chats could be smaller or faded or something in the future? The tips are bigger than member messages and appear so frequently you can only see one member message at a time (or not at all as some of the tips are very long) or have to refresh to be able to read or respond without scrolling back and forth since refreshing removes the tips currently onscreen. And also a bit confused about the 10 Compassion Hearts per person limit?
But otherwise, it's a great update! Looks and functions much better in general than before!
Check out the Family & Caregivers Subcommunity
@LuLuRings thanks for the help! are you also on an iphone?
@GlenM Yep I am!
Check out the Family & Caregivers Subcommunity
@LuLuRings
Also, the warning message about the compassion hearts limit appears each time they are used, and the red warning message blocks the typing area -- it's not very convenient.
But agreed, great update!
Cat
@GlenM Great Update 🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳
My recommendation of Dark Mode is implemented 🤟🏻🤟🏻🤟🏻🤟🏻
@GlenM Incredible work thank-you 
and thanks to everyone that worked to get this done
@GlenM
The new app is incredible. Thank you to all who put so much time and effort into creating it. I love that there is a dark mode! ❤️