Skip to main content Skip to bottom nav

'Be patient' periodic notification for chat

User Profile: Consolas
Consolas September 15th, 2015

I've noticed some chat users are extremely impatient. If you don't answer within a short window of time, some will flood the chat with messages wondering if everyone left or they're being ignored, etc., even if you're actively in a conversation with them.

With the periodic notices to 'be kind' and 'report people if they're inappropriate', a notice to be patient because some people type at different speeds, aren't speaking their native language or have a lot to say at once would be nice.

7
User Profile: DHawks
DHawks September 15th, 2015

@Consolas, this is a good idea, I'm tagging someone who can help with this, he's a really cool unicorn AKA @KrinkTheMellowUnicorn

Also, I usually like to begin my chats with,

"I know this is difficult and your thoughts are all over the place, let's try organize them better and tackle this one issue at a time, I'm here for you and I'm not going anywhere till all these thoughts in your head are resolved but it might take me a little while to respond because I never manage to type fast enough. I'm going to be patient, I promise and I would request the same courtesy from you."

for now, a manual message like that can help. I keep mine handy in my notes, Good luck!

User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn September 15th, 2015

good suggestion! cc @twish

User Profile: OpsTops
OpsTops September 15th, 2015

Thanks @Consolas, that's a good tip. We can add that to the tip pool. Also, @Dhawks, I really like your approach. Sometimes 1min for me might seem like 10mins to the member. It is a difference in perception. So a polite request to be patient will never hurt.
Thanks @KrinktheMellowUnicorn for the tag :)

3 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn September 15th, 2015

np, @twish - i knew you have the most influence with @Noni :D

User Profile: DHawks
DHawks September 16th, 2015

@Twish, thank you very much, I just wanted to add my 2 cents and I'm glad the right person has been contacted for this, you're completely awesome! Have heard great things. :)

1 reply
User Profile: OpsTops
OpsTops September 16th, 2015

Thanks! smiley

load more
load more
User Profile: Consolas
Consolas OP September 16th, 2015

Glad to hear you guys approve.