Skip to main content Skip to bottom nav

Not able to log in into my member account

User Profile: ananina
ananina August 16th, 2018

I created a member account and I was talking to a listener. But then I logged out and when I tried to log back in with my email it would redirect me to the listener sign up, it asks me to choose a username but I already had one and the account is still there. How can I fix this?

2
User Profile: AffyAvo
AffyAvo August 16th, 2018

@ananina If your listener account is made with the same email address, you can try just switching accounts (an option under your profile picture in the top right hand corner).

Resetting the password also can be helpful with signin glitches.

If neither of those things works, email support@7cups.com or fill out a support ticket.

1 reply
User Profile: ananina
ananina OP August 16th, 2018

@AffyAvo Thank you!! I reset the password and I was able to log in into my account again :)

load more