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April 6 - First Version of Member Email Verification!

User Profile: Laura
Laura April 6th, 2018

Hi Community!

I can't believe this day is finally here! Yes, today, we will start asking members to verify their email addresses! Many of you have recomended this for many years and we are excited to share that the first version of this update will go live today!

Why are we verifying member email addresses?

- More accountability

- Reduce spam

- Make the gate around 7 Cups a little stronger

- Increase overall site safety

How will it work?

1. When a new member signs up, a confirmation email is auto-sent on new account creation
2. New members will not be able to upload a profile picture till they verify their email, but they will still be able to use all other elements of the site.
3. If you have not confirmed within 48 hours you get a yellow banner at the top of your dashboard reminding you to confirm (see example below).

Once clicked, this pop-up will appear -

4. The confirmation link has the following conditions:
a. Confirmation link is good = send you to the member dashboard, where you will see "email confirmed" in green at the top.
b. Confirmation link is bad or too old = tells you to re-request confirmation

To start, the only privilege we will limit is profile pictures. The goal is to test this out and then start locking more privileges behind the email verifciation. This is a phase one and we will continue to learn and hear your feedback.

How will this update interact with older members/ members not new today?

- All members will have the opportunity to verify their email address and we encourage them to do so.

- The yellow banner will appear inviting you verify

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User Profile: peachStrawberries3569
peachStrawberries3569 April 13th, 2018

Hi

User Profile: blueHuman4089
blueHuman4089 April 13th, 2018

Hi?

User Profile: Vetta
Vetta April 13th, 2018

Hello everyone 👋🏻😊

User Profile: Oceanf
Oceanf April 13th, 2018

smiley

User Profile: bestVase7265
bestVase7265 April 18th, 2018

Every day for the last two weeks I have tried to verify my email. Every day for the past two weeks it says tha it has sent me a verification email and I get nothing. It is not in my spam. It is nowhere. Is there anything that I can do? This is the fourth time that I have posted on here now.

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn April 21st, 2018

@bestVase7265 - yes, please open a support request and we can get you verified. sorry for that!

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User Profile: imadoglover
imadoglover April 19th, 2018

What do I have to do to verify?

User Profile: itsnixie
itsnixie April 23rd, 2018

Am I verified? Just checking.

User Profile: RedMeeko
RedMeeko April 23rd, 2018

@Laura

Love the new update of Verify needed for Forum posts, but I think just this particular thread should be open to unverified so that they can post any issues they have with trying to verify and get it resolved. Just an idea I thought I'd put forward!

Thanks for reading, hope everyones having a good day :) xxx

1 reply
User Profile: lovingBanana5204
lovingBanana5204 June 8th, 2018

@RedMeeko Great idea and very necessary. It's very frustrating to not be able to verify and also unable to ask for help about it. I was off 7 cups for a few months and came back on only to find I'd essentially been cut out of the community (the forums were what I used most). I am only able to post now because I verified a different email address, but using that email address is compromising my privacy (others have access to it) and I need to get back to my previous email address asap. (I've submitted a bug report)

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User Profile: imadoglover
imadoglover April 23rd, 2018

I am going to avoid trolls by not going into rooms and not talking to those without photos on their front page

User Profile: RedMeeko
RedMeeko April 23rd, 2018

Yeah still think that just one single room for Verified Only in cups would be a haven for a lot of struggling people :) x