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July 24: New Chat Application - Only on The App & Still Beta

User Profile: Laura
Laura July 24th, 2015

Hello 7 Cups App Users!

This weekend we are going to launch a fancy new feature! But, this feature is still in beta & we need your help to test it. It will be available ONLY on the app! Everyone is welcome to give it a whirl. Here is how it will work!

What will this feature do?

This feature will allow you navigate between varying conversations and chatrooms much faster. It will give you the ability to easily have more than one conversation going at once. (I have tested it, it is very slick).

At the top of the app, you see a bar with up to 5 of your most recent conversations. The conversations will be indicated with your user picture or the chatroom initials. Only 5 will be listed at one time. Once you hit 6, the 6th will drop back to your regular conversation list.

You will be alerted on this top bar when one of your chats has a new message for you to view. Screenshot here!

You will be able to click through to these conversations very easily from this top bar.

(Screen shots coming soon)

How can I turn it on?

In your account settings, you will need to turn this feature on. If you do not turn it on, you will not be able to participate. If you don't like it, you can turn it off at any time.

Should I expect bugs?

Yup, this is brand new!

Where can I report bugs? And give feedback?

Great, we'd love for you to tell us what is working & not working, so we can continue to get it right. Please use this form to file bug reports specifically related to this feature. Remember, if you don't love yet, you can turn it off and go right back to the original app!

Thank you everyone who willing to dive in and give this new feature a try! It should greatly enhance the quality of your chat experience, but we need your help in testing it! All are welcome! I will post in this forum thread when it is live & you can start testing! Please subscribe to the thread for updates!

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User Profile: TotoMango
TotoMango July 26th, 2015

Sure, would love to try :)

User Profile: GreeneyedMonkee
GreeneyedMonkee July 26th, 2015

just downloaded on to my iphone. it was a little slow responding to log in i cant wait to use it tomorrow.

User Profile: fearlessSky
fearlessSky July 26th, 2015

When you say are we talking about iPhone/Andriod or both ??? Would love o test it out. Current one is very laggy.

User Profile: SlowReader55
SlowReader55 July 26th, 2015

Any chance this app might be released for Windows Phones too?

User Profile: brightJou4
brightJou4 July 26th, 2015

Thanks so much 7 cups, youve been a big help foe making this healthy community and people in it. I appreciate your hardworks for the app! Looking forward to it!

User Profile: Ithica
Ithica July 26th, 2015

The app is amazing. I love this site and it makes it easier to use.

User Profile: Mizpah
Mizpah July 26th, 2015

I can't find it in settings :-;

1 reply
User Profile: ezraBC
ezraBC July 26th, 2015

Take a look now

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User Profile: Ace13
Ace13 July 26th, 2015

I will post it in the form, but i believe an update is out and now the app is unusable for me , messages dont appear nor send .

7 replies
User Profile: Amelia
Amelia July 26th, 2015

@Ace13--that's not good, David! Ugh. Anyone else having this issue?

@Laura @GlenM @KrinkTheMellowUnicorn

User Profile: ezraBC
ezraBC July 26th, 2015

Hey Ace,

The update will only impact your experience if you click "Multiple Chat Testing" on the settings page. If you find problems (And I bet you will!), just unclick that and everything will go back to normal. :)

1 reply
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User Profile: Amelia
Amelia July 26th, 2015

@Ace13--David, once I enabled the option, I couldn't scroll to find chats from yesterday or choose chat rooms other than right on the screen. It's like it was frozen. You having this issue?

3 replies
User Profile: Ace13
Ace13 July 26th, 2015

Ill check the scrolling, but for me it just shows me a blank screen and cannot send messages in ant chat

1 reply
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User Profile: ezraBC
ezraBC July 26th, 2015

@RocketsMom

​Thanks. Looks like a scroll issue. We will get a fix in place right away!

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User Profile: Ace13
Ace13 July 26th, 2015

@ezraBC I've managed to get the bar in some way, but indeed I cant scroll but there are other issues; 1- chats take minutes to load , its worse than before 2- even if I click on other people in the bar , it doesnt changes chat and just stays in the same one 3- I cant see any messages for now

1 reply
User Profile: ezraBC
ezraBC July 26th, 2015

I've issued a temporary fix for the scolling issue. Will refine in a few moments.

Chat loading uses the same endpoints as previously, so the initial loading will be the same. Its the switching between rooms and monitoring of active conversations that will bring speed savings.

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User Profile: niamh333
niamh333 July 26th, 2015

Anyone else ticked the box but not seeing anyying different? Do I need to install an update or something?

3 replies
User Profile: ezraBC
ezraBC July 26th, 2015

Until you take on more than two active conversations of particpate in more than 2 rooms at once, it should behave as normal. If you do, youll see a quick switch bar (or a plus in the top right), that allows you to track conversation activity and switch quickly.

1 reply
User Profile: niamh333
niamh333 July 28th, 2015

Thank you!

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User Profile: Joannspups
Joannspups July 27th, 2015

I have the same problem

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